A role-play training tool, “AI Plus Talk,” equipped with an interactive scenario creation function using artificial intelligence, has been announced. It automatically generates content in a chat format and also supports the use of internal knowledge.
Plus Alpha Consulting Co.,LTD. announced that it had added a scenario creation support function to AI Plus Talk. By simply interacting with AI in a chat format, the function can automatically generate content for role-play training materials, and users can create training materials tailored to their own operations simply by specifying internal documents.
The company identified the increased time required to create training materials and variations in quality as operational challenges in generative AI-based role-play training. It explained that the function is intended to reduce the need for prompt design and standardise quality.
The function’s features include 1) content generation in a chat format, 2) refinement of scenarios through dialogue with AI, and 3) conversion of existing internal knowledge into content. The company also explained that the function supports a cycle of rapidly creating role-play exercises that reflect operational challenges, reducing the time required and improving quality.
The company highlighted that the new function can reduce scenario creation, which previously took several hours, to as little as approximately 1 minute. This is expected to enable frontline managers to quickly roll out training on timely topics.
The article presents AI Plus Talk as a next-generation training solution that enables realistic interaction training by using dialogue histories.