Bengo4.com, Inc. has begun providing its legal AI product, “LegalBrain Agent,” to Mitsubishi UFJ Trust and Banking Corporation. The AI supports responses to inquiries from sales staff and provides answers with citations to the relevant laws, court precedents and other sources.
Bengo4.com, Inc. has begun providing Mitsubishi UFJ Trust and Banking Corporation with its integrated legal AI agent, “LegalBrain Agent.” The system is intended for use not only by the legal department but also by customer-facing staff, with the aim of improving productivity in financial operations and developing specialist talent.
The implementation comes as AI agents specialized in specific fields have become mainstream in the legal technology market, while the financial industry faces the challenge of responding to inquiries both quickly and accurately. At Mitsubishi UFJ Trust and Banking Corporation, the AI generates answers to inquiries concerning stock-related operations based on published materials.
LegalBrain Agent uses only reliable sources, including laws and regulations, court precedents, guidelines and specialist books, and attaches citations to each answer. Sales representatives can consult the relevant materials on their smartphones while on the move, which is expected to reduce the time required for their work.
This case represents an example of legal AI expanding its role from the back office to the front office. It is viewed as potentially strengthening the organization by democratizing specialist knowledge in the workplace.