It was announced that コムデザイン's cloud CTI, CT-e1/SaaS, will integrate with CAC identity's AI for evaluating contact-center interaction quality, mimity. The announcement was issued as a press release, which described the details of the collaboration between the two companies.
コムデザイン's cloud-based CTI, CT-e1/SaaS, will integrate with CAC identity's AI for evaluating contact-center interaction quality, mimity.
The announcement was published as a press release and provided an overview of the collaboration between CT-e1/SaaS and mimity.