ServiceNow provides cloud solutions integrating the Now Assist AI functionality into its platform, aiming to improve operational efficiency in areas including IT service management and CRM. It acquired Moveworks in December 2025, and had approximately 8,700 customers as of the end of March 2026.
ServiceNow is a company that provides cloud solutions integrating AI functionality, offering a range of products including IT service management (ITSM), IT operations management (ITOM) and customer relationship management (CRM). Its core offering is subscription-based, with the aim of improving productivity across departments and systems within organisations.
Now Assist is integrated into the platform as a core AI functionality, strengthening enterprise search and virtual agents. ServiceNow also acquired Moveworks to enhance its AI-related capabilities.
The acquisition of Moveworks had been completed by the end of 2025, and the customer base was trending upward. The company is said to have approximately 8,700 customers as of the end of March 2026. It will continue to strengthen coordination between departments through the provision of cloud-based solutions.
The company overview compiles information on ServiceNow, a company listed on the NYSE, whose core business is providing AI-powered solutions to improve operational efficiency.