As an example of more efficient device operations in retail, フライトソリューションズ has adopted KIOSTA as the MDM solution for Tapion devices. The article introduces the elements involved in device management and support for a wider range of payment methods.
Retailers are increasingly introducing self-checkout and smart registers as labor shortages caused by population decline become more pronounced. In response, フライトソリューションズ aims to improve operational efficiency by strengthening device management through KIOSTA when operating the tablet version of Tapion.
The diversification of payment methods increases the burden on store operations. For electronic money and code-based payments other than cash, cancellation procedures differ by brand, creating the challenge of higher training costs.
KIOSTA therefore provides mid-range MDM functionality, enabling centralized management and remote operation of Tapion devices. The company’s proposal, which emphasizes a balance between cost and functionality, is also consistent with the rationale for adopting Android devices as its device platform.
After repeated trials, a decision was made to adopt KIOSTA while continuing to operate Tapion. フライトソリューションズ evaluates the appropriate level of MDM functionality as making it easier to balance “the functions customers require and cost.”