According to an Instabase survey published by REBASE, people seeking to reserve public facilities such as community centers and gymnasiums sometimes found that “nothing was available” or that “the procedures were cumbersome,” and around 3 in 10 gave up before making a reservation. The results were published on 5 November 2026.
The survey covered reservation practices for public facilities such as community centers and gymnasiums, focusing on usage of the facility reservation service provided by Instabase. It was the REBASE survey on “Public Facility Reservations,” with details published on Nikkei Company Information DIGITAL.
One of the key findings was that around 3 in 10 people considering using the facilities gave up before making a reservation. Factors cited for giving up included “availability not being as expected” and “complicated procedures.”
The results were published on 5 November 2026, and the source was identified as material from REBASE. The article cited reporting by The Nikkei as supporting coverage.