In an IR interview, Gurunavi,Inc. discussed its business overview and growth strategy, including initiatives centered on its capital and business alliance with the Rakuten Group, AI and mobile ordering, and its long-term partnership plans.
The restaurant information site ぐるなび explained that it operates a unique business model combining IT with human support, providing restaurants with a range of value-added services, including customer acquisition, customer management and promotional support. In reviewing its origins and business expansion, the company discussed its past listing, its capital and business alliance with Rakuten, its name change in 2023 and the expansion of its membership base.
Its growth strategy includes strengthening loyalty initiatives with Rakuten, researching the use of AI, fully developing its marketing agency business, including outsourced management of Google Business Profiles, and expanding its mobile ordering service. The company also explained its recovery from the COVID-19 pandemic, progress on its plan to return to profitability and the background to its upward earnings revision.
Over the longer term, the company aims to support the sustainable development of the food-service industry by turning restaurants into media platforms, exploring new revenue sources, expanding customer touchpoints using AI and promoting digital transformation across restaurants.
For investors, the company emphasized that ぐるなび is not merely an IT company but a partner to restaurants, and conveyed a message highlighting its employees' passion and commitment to food.