enableX and Daisybell Japan have announced a strategic partnership to launch an AI-enabled BPO business in earnest for the Japanese market. Client companies have reported results including a 94% reduction in operating costs, and demo sessions are scheduled for September 2026.
enableX and Daisybell Japan have announced that they will jointly develop an AI-enabled AI-BPO business in Japan. They are establishing an integrated structure to provide joint sales and marketing, business process redesign, systems integration and custom development, and have also announced plans to hold demo sessions.
Client companies have reported that implementing voice AI automated inquiry handling 24/7, reducing operating costs by approximately 94%, from around ¥2.6 million per month to approximately ¥160,000.
As part of the operating structure, Zhou Han (周 涵) has been appointed head of the AI-BPO business, establishing a collaborative framework to accelerate decision-making on both the product and service delivery sides.
The partnership is characterized by hands-on implementation focused on embedding the service into operations, a technical structure capable of connecting to APIs in an average of less than one month, and a delivery model that includes sales and implementation support for the Japanese market. Going forward, the companies aim to expand beyond call center operations into areas such as reservation intake and outbound information calls, while proceeding with demo sessions and expanding their partner network.