The article examines the “silent organizations” prevalent in Japanese companies as the real problem behind misconduct originating from within, explaining the issue through specific examples, including Volkswagen, and Masamune Mimura’s new book.
The article explains that “silent organizations,” which are harder to see than surface-level misconduct such as power harassment and fraud, can weaken companies from within, and points out that the difficulty of raising concerns on the front lines can lead to long-term problems.
The article reworks and explains the subject based on the new book *Feedback Management: From Silent Organizations to Organizations That Help Each Other Improve* by Masamune Mimura (三村真宗), whose company ranked first in the Great Place to Work rankings for 7 consecutive years. It explains the dangers of silent organizations through specific examples.