Strengthening online sales and omnichannel retail
First written in FY2017. 10 of 16 entries say "Restated". Latest entry: FY2027-H1.
19 other companies' latest entry also says "Restated".
- FY2027-H1RestatedAnnual report
「In addition, to respond to changing consumer needs, we continued to strengthen our pharmacy and e-commerce businesses.」
The company continues to strengthen its EC business in response to consumer needs. - FY2025AdvancedAnnual report
「Higher same-day shipping ratio; introduction of unattended delivery, time-slot delivery, store pickup, locker pickup and other options; six-language support on its own website, with products delivered to 196 countries worldwide」
In addition to renewing its EC platform, the company has detailed measures to strengthen its EC business, including increasing the same-day shipping ratio, offering diverse delivery options, providing support in 6 languages, and delivering to 196 countries worldwide. - FY2023AdvancedAnnual report
「EC system renewal; enhanced customer experience; support for diverse shopping and delivery options; same-day delivery; improved logistics efficiency through the addition of distribution-centre-integrated facilities; lower delivery costs through network decentralisation」
For its EC business, the company has detailed measures including a system overhaul, same-day delivery, diverse delivery options, and efficiency gains from adding and decentralising logistics facilities. - FY2023-Q1RestatedAnnual report
「We actively pursued new store openings, expansion of the online sales business, and efficiency improvements through digitalization, among other initiatives.」
The company continues to expand its mail-order business through new store openings and efficiency gains from digitalisation. - FY2022RestatedAnnual report
「We will expand our e-commerce and dispensing businesses. / To strengthen online sales, including overseas sales as well as sales in Japan, we will enhance our infrastructure, including by adding logistics centers for online sales.」
The expansion of the e-commerce business and online sales, overseas sales, and infrastructure enhancements including additional logistics centers for online sales continue. - FY2022-Q1RestatedAnnual report
「Expansion of online sales and the dispensing business」
Expanding online sales continues as a measure to improve customer convenience and support sales. - FY2021AdvancedAnnual report
「To strengthen online sales, including overseas sales as well as sales in Japan, we will enhance our infrastructure, including by adding logistics centers for online sales.」
The scope of online sales was expanded to include overseas sales, and infrastructure enhancements, including additional logistics centers for online sales, were specified. - FY2021-Q3RestatedAnnual report
「Strengthening food and EC sales」
Strengthening e-commerce sales continues to be described as an ongoing initiative, alongside grocery sales, private-label products and store refurbishments. - FY2021-Q2RestatedAnnual report
「Strengthening food and EC sales」
Strengthening e-commerce sales continues to be described as an ongoing initiative, alongside grocery sales and the efficient operation of stores and logistics. - FY2019RaisedAnnual report
「We will strengthen online sales, including sales overseas as well as in Japan.」
The policy of expanding the scope of online sales from Japan to include overseas sales was specified. - FY2019-Q3RestatedAnnual report
「We actively pursued the evolution of each business format and the development of new formats, strengthened online sales, and refurbished stores to improve convenience, including by expanding groceries, thereby revitalizing the business.」
Strengthening online sales continues to be described, together with each business format and new formats, groceries and store refurbishments, as an initiative to improve convenience. - FY2019-Q2RestatedAnnual report
「We will actively pursue the evolution of each business format and the development of new formats, strengthen online sales, and refurbish stores to improve convenience, including by expanding groceries.」
Strengthening online sales continues, but omnichannel retail was again not explicitly mentioned. - FY2018SoftenedAnnual report
「To further improve customer convenience, we will focus on strengthening online sales and addressing health support pharmacies and the development of family pharmacists.」
While strengthening online sales was reiterated, the previous reference to promoting omnichannel retail was not explicitly included in the full-year policy. - FY2017First statedAnnual report
「To further improve customer convenience, we will strengthen online sales, promote omnichannel retail, expand our private-label product lineup and further enhance our product assortment.」
Strengthening online sales, omnichannel retail, private-label products and the product assortment was specified as a means of improving customer convenience.