Agreements reached under this partnership
Business alliance- 1
Enhancement of the sales and support structure through multiple channels, including AI-MS
- 2
Further strengthening of back-office operations centered on medical contact center functions
- 3
Potential collaboration aimed at medium- to long-term business growth through the use of the management resources of both groups, among other initiatives
These are items that the documents state the two companies will work on. The lines above and below represent arrangements between the two companies.
At present, this matter is not expected to affect the performance of the Suzuken Group.
| Item | Details |
|---|---|
| Name of alliance partner | EPSホールディングス株式会社, 株式会社EPファーマライン |
| Alliance partner's business activities | 株式会社EPファーマライン is primarily engaged in the medical contact center business. Its medical contact center is a 24/365 call center specializing in pharmaceuticals, healthcare, medical devices and health care, and provides comprehensive support for a wide range of business processes in the medical and health care fields through BPO services. |
| Alliance partner's location | Shinjuku-ku, Tokyo, and Toshima-ku, Tokyo |
| Type of alliance | Business alliance |
| Details of the alliance | Enhancement of the sales and support structure through multiple channels, including AI-MS, Further strengthening of back-office operations centered on medical contact center functions, Potential collaboration aimed at medium- to long-term business growth through the use of the management resources of both groups, among other initiatives |
| Contract Date | 14 May 2026 |
| Impact on Business Performance | At present, this matter is not expected to affect the performance of the Suzuken Group. |
Items this document does not state (16)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The environment surrounding healthcare and pharmaceutical distribution is changing due to factors including labor shortages, increasingly sophisticated operations and the growing use of digital technology. Suzuken determined that it is necessary to enhance sales functions, strengthen back-office functions and establish a multichannel structure through the use of digital technology.