Maintaining and Enhancing Telecommunications Network Quality
First written in FY2016. 5 of 10 entries say "Mitigated", first in FY2017-Q1. Latest entry: FY2021-Q1.
0 other companies' latest entry also says "Advanced".
- FY2021-Q1AdvancedAnnual report
「Purchases of property, plant and equipment and intangible assets: ¥(149,661) million. SoftBank Corp. acquired telecommunications equipment, including equipment for 5G.」
Measures to address telecommunications network quality and enhancement materialized in the acquisition of telecommunications equipment, including equipment for 5G. - FY2020-Q1MitigatedAnnual report
「Capital expenditures for 5G increased at Sprint, while SoftBank Corp. proceeded with the regular depreciation of telecommunications equipment.」
Sprint increased capital expenditures for 5G, advancing investment to prepare the telecommunications network for future requirements. - FY2019-Q1MitigatedAnnual report
「Capital expenditures, on an acceptance-basis, increased by ¥19,054 million, or 35.3%, year on year to ¥73,069 million as the Company expanded the LTE service area and improved quality.」
In the SoftBank business, capital expenditures increased to expand LTE coverage and improve quality, providing a concrete response to telecommunications network quality risk. - FY2018MaterialisedAnnual report
「A loss of ¥40,805 million was recognized, primarily because capitalized base station construction costs were no longer expected to be used following changes to Sprint’s network plan.」
Changes to the network plan resulted in a loss of ¥40,805 million on base station construction costs, with risks related to the network plan and quality emerging as a specific loss. - FY2018-Q3MaterialisedAnnual report
「The deterioration in the postpaid wireless churn rate was attributable to the delayed improvement of network quality in certain areas, the shift toward retaining high-value customers rather than the entire existing customer base as the number of customers whose handset leases or installment contracts had reached maturity increased, and the impact of competitors following Sprint in February 2017 by introducing unlimited data plans.」
A delay in improving network quality in certain areas was cited as a factor behind the deterioration in the churn rate, and the risk related to network quality materialized in operating performance. - FY2018-Q1MaterialisedAnnual report
「For the three months ended 30 June 2017, a loss of ¥20,171 million was recognized, primarily because capitalized base station construction costs were no longer expected to be used following changes to Sprint’s network plan.」
Changes to Sprint’s network plan resulted in an actual loss of ¥20,171 million on capitalized base station construction costs. The impact of changes to the network plan on equipment assets, rather than a decline in service quality itself, materialized. - FY2017MitigatedAnnual report
「The churn rate for primary lines was 1.24%, an improvement of 0.11 percentage points from the previous period.」
In domestic telecommunications, bundled sales and more efficient network and equipment investment improved the churn rate for primary lines. - FY2017-Q2MitigatedAnnual report
「The mobile churn rate improved to 1.37%, the lowest level since the Company’s founding, contributing to the net increase in subscribers. This was mainly due to network improvements helping to prevent customer churn and a decline in the number of involuntary cancellations for nonpayment, following a focus on acquiring customers deemed to have strong creditworthiness.」
Sprint’s network improvements reduced the mobile churn rate to 1.37%, the lowest level since its founding. - FY2017-Q1MitigatedAnnual report
「The mobile churn rate improved to 1.39%, the lowest level since the Company’s founding, making a significant contribution to the net increase in mobile subscribers. This was mainly due to network improvements helping to prevent customer churn and a decline in the number of involuntary cancellations for nonpayment, following a focus on acquiring customers deemed to have strong creditworthiness.」
At Sprint, network improvements and other measures reduced the mobile churn rate to 1.39%, the lowest level since its founding, indicating measures to address risks related to network quality and customer retention. - FY2016First statedAnnual report
「If actual traffic substantially exceeds forecasts or the telecommunications network cannot be enhanced, including but not limited to securing the necessary frequency bands, service quality may deteriorate, affecting customer acquisition and retention. Additional capital expenditures may also be required, which could affect the operating results and financial position of the Group.」
Traffic forecasts, securing frequency bands and investment in telecommunications equipment are identified as factors affecting service quality and customer retention.