Try-on sales and after-sales care at directly operated stores
First written in FY2016. 4 of 5 entries say "Restated". Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026RestatedAnnual report
「In the women's underwear and related business, we sell women's foundation garments and lingerie designed for body shaping, body-care cosmetics, custom-made insoles and dedicated shoes, original supplements, health foods and other products through company-operated stores and other outlets nationwide, as well as EC sites (online shops). At company-operated stores and other outlets, we seek to improve customer satisfaction after products are provided by offering after-sales services, including body make services using women's underwear.」
The business model combining sales at company-operated stores, EC sales and after-sales services, including body make services, continues. - FY2023RestatedAnnual report
「In the women's underwear and related business, we sell women's foundation garments and lingerie designed for body shaping, body-care cosmetics, custom-made insoles and dedicated shoes, original supplements, health foods and other products through company-operated stores nationwide and via EC sites (online shops). At company-operated stores, we provide after-sales services, including body make services using women's underwear, to help customers achieve full satisfaction with our products.」
The business model combining sales at company-operated stores, EC sales and after-sales services, including body make services, continues to be described. - FY2021RestatedAnnual report
「In the women's underwear and related business, we sell women's foundation garments and lingerie designed for body shaping, body-care cosmetics, health foods and other products through company-operated stores nationwide and via EC channels (online sales). At company-operated stores, we provide after-sales services, including body make services, to help customers achieve full satisfaction with our products.」
The business model centered on sales and after-sales services, including body make services, at company-operated stores continues, with EC sales also included. - FY2017RestatedAnnual report
「Our group, consisting of the Company and 瑪露珂爾（上海）国際貿易有限公司, sells primarily women's foundation garments and lingerie designed for body shaping, body-care cosmetics, health foods and other products through company-operated stores nationwide, offering fitting-based sales and after-sales care, including body make services, to help customers achieve full satisfaction with our products.」
The business model centered on fitting-based sales at company-operated stores and after-sales care, including body make services, continues to be described. - FY2016First statedAnnual report
「We sell primarily women's foundation garments and lingerie designed for body shaping, body-care cosmetics, health foods and other products through company-operated stores nationwide, offering fitting-based sales and after-sales care, including body make services, to help customers achieve full satisfaction with our products.」
The business model centers on fitting-based sales at company-operated stores and after-sales care for customers, including body make services.