A service company that competes on value, not price
First written in FY2018. 3 of 4 entries say "Restated". Latest entry: FY2024.
3 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「The Group will grow by creating business value based on a business concept of competing on value, rather than on “price.”」
The company has reaffirmed a business concept of growing based on product and service value while avoiding price competition. - FY2020RestatedAnnual report
「The Group will grow by creating business value based on a business concept that avoids competing on price and instead competes on value.」
The company has reaffirmed its policy of growing as a service company by creating business value based on value while avoiding price competition. - FY2019RestatedAnnual report
「The Group will grow by creating business value based on a business concept that avoids competing on price and instead competes on value.」
The company has reaffirmed its policy of growing as a service company based on value while avoiding price competition. - FY2018First statedAnnual report
「We consider the Group to be a “service company” that works to create and deliver the highest level of service value across every process, from business planning through sales, services, and support, in order to increase the loyalty of customers, employees, society, and investors. This is the “value proposition” on which the Group is founded. We will grow by creating business value based on a business concept of competing on “value,” rather than on “price.”」
The company explicitly identifies the creation of service value that increases the loyalty of customers, employees, society, and investors as its value proposition as a service company and its business concept of competing on a non-price basis.