Deterioration in Trust and Performance Due to Customer Information Leaks
First written in FY2017. 5 of 6 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2026RestatedAnnual report
「The company takes every possible measure to manage customer information, but if such information were to leak externally, the decline in the group’s credibility could adversely affect business performance.」
The company reiterated the risk that customer information leakage could adversely affect creditworthiness and business performance. - FY2024RestatedAnnual report
「The company takes every possible measure to manage customer information, but if such information were to leak externally, the decline in the group’s credibility could adversely affect business performance.」
The company reiterated the risk of deterioration in creditworthiness and business performance due to customer information leakage and its policy of establishing systems to investigate causes and prevent recurrence. - FY2021RestatedAnnual report
「The company takes every possible measure to manage customer information, but if such information were to leak externally, it will investigate the cause and establish systems to prevent recurrence and optimize defenses.」
The company reiterated the risk of customer information leakage and its policy of establishing systems for investigating causes, preventing recurrence and strengthening defenses. - FY2020RestatedAnnual report
「The company takes every possible measure to manage customer information, but if such information were to leak externally, the decline in the group’s credibility could adversely affect business performance.」
The company reiterated the risk of deterioration in creditworthiness and business performance due to customer information leakage. - FY2018RestatedAnnual report
「The company takes every possible measure to manage customer information, but if such information were to leak externally, the decline in the group’s credibility could adversely affect business performance.」
The possibility of deterioration in creditworthiness and business performance due to customer information leakage continues to be stated. - FY2017First statedAnnual report
「If such information were to leak externally, the decline in the group’s credibility could adversely affect business performance.」
The risk of leakage of customer information held in the manufacturing and sales, construction, nursing care and IT businesses was explicitly stated for the first time.