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Other Disclosures9889JBCC Holdings Inc.Information and Communications, Services and Others

Begins Offering the “Security Incident Intake and Initial Response Outsourcing Service,” Providing 24/365 Intake and Initial Response on Customers’ Behalf

JBサービス株式会社 began offering the “Security Incident Intake Outsourcing Service” on 1 July 2026, handling security incident intake through initial response for companies 24 hours a day, 365 days a year. The service also provides remote locking and data erasure in coordination with MDM, as well as monthly summaries of incident status.

Worth reading
51Recurring
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Direction
Improvement
Direction inferred from the company’s description.
Scale
—
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Wording
Definitive
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Announced details

Security Incident Intake Outsourcing Service
Applicable field (uses covered by this announcement)

Corporate security incident response; operations of information systems and general affairs departments; loss or theft of IT equipment, building access passes and security cards; emails sent to the wrong recipients; clicking suspicious URLs; and other incidents

Launch date1 July 2026 (service launch; actual)
What the company reported numerically
Usage history

SMAC has provided operational support for major MDM vendors for many years (number of cases and companies: Not disclosed)

Relationship between the counterparty and the company
JBCC Holdings Inc.9889
Relationship with the Company

JBサービス株式会社 is an operating company of JBCC Holdings Inc. The service is provided through SMAC, the JBCC Group’s operations center, which serves as the point of contact.

Location (as indicated in this announcement)

The location of SMAC (Solution Management and Access Center) is Not disclosed

24 hours a day, 365 days a year

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredSecurity Incident Intake Outsourcing Service
Relationship with the CompanyJBサービス株式会社 is an operating company of JBCC Holdings Inc. The service is provided through SMAC, the JBCC Group’s operations center, which serves as the point of contact.
Launch date1 July 2026 (service launch; actual)
Applicable areaCorporate security incident response; operations of information systems and general affairs departments; loss or theft of IT equipment, building access passes and security cards; emails sent to the wrong recipients; clicking suspicious URLs; and other incidents
LocationThe location of SMAC (Solution Management and Access Center) is Not disclosed
Location scale24 hours a day, 365 days a year
Usage historySMAC has provided operational support for major MDM vendors for many years (number of cases and companies: Not disclosed)
Items this document does not state (11)
CounterpartyCounterparty overviewContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateQuantitative EffectsImpact on Business PerformanceSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

To prevent delays in the initial response to security incidents at night and on holidays, reduce the workload of corporate information systems and general affairs departments, and standardize initial response procedures.

How to read this page

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Begins Offering the “Security Incident Intake and Initial Response Outsourcing Service,” Providing 24/365 Intake and Initial Response on Customers’ Behalf | JBCC Holdings Inc. (9889) timely disclosure | Komori