Constraints on In-Store Sales Operations Due to Staff Shortages

「Although we worked to execute various expenses efficiently, selling, general and administrative expenses amounted to ¥4,000 million, or 102.5% of the level in the same period of the previous year, due in part to the continued recruitment and training of personnel to strengthen store operating capabilities.」

「We worked to reorganize staffing by strengthening staffing levels on Saturdays, Sundays and holidays, when sales indexes are high, and reviewing staff allocation at large stores. However, personnel shortages caused by the retirement of experienced employees and other factors limited the effect at some stores.」

「To expand store sales, we advanced the reorganisation of staffing structures, including strengthening staffing on Saturdays, Sundays and public holidays, when the sales index is high, and reviewing staff allocations at large stores. However, the impact was limited at some stores because of staff shortages. We will raise hiring rates, strengthen recruitment methods such as employee referrals, and continue reorganising staffing structures.」