Customer-led value creation and co-creation with stakeholders
First written in FY2017. 2 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2024: 2 of 11 companies on the "Worse" side.
4 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The Group's strength lies in its comprehensive support capabilities, provided through the integrated efforts of sales staff, systems engineers and service engineers with specialized IT skills. We will further deepen co-creation with our business partners. By providing a safe and secure digital infrastructure, we will pursue sustainable growth and enhance corporate value as a value-creation partner that solves customers' diverse challenges.」
The previous policy of co-creation with customers and partners was given concrete form as a "value-creation partner" through the integrated efforts of sales staff, systems engineers and service engineers. - FY2020RestatedAnnual report
「We have adopted "Thinking Together" with stakeholders, including customers, partners and employees, as a business activity policy.」
Co-creation with stakeholders, including customers, partners and employees, remains an ongoing business activity policy. - FY2018RestatedAnnual report
「Based on the belief that advancing management requires bringing together collective knowledge, grounded in trust in each individual's diversity and creativity, to create added value and solve issues, we have adopted "Thinking Together" with stakeholders, including customers, partners and employees, as a business activity policy.」
Co-creation with customers, partners, employees and other stakeholders was expressed as "Thinking Together," reaffirming the policy of co-creation with stakeholders. - FY2017First statedAnnual report
「The Group's mission is to anticipate change, always placing customers at the starting point, create new value, and contribute to the realization of a prosperous society, both materially and spiritually, filled with joy and satisfaction, and」
Creating value with customers as the starting point and contributing to society were described as fundamental management policies.