Field Services Recovery and Growth
First written in FY2017-Q3. 8 of 31 entries say "Worsened", first in FY2019-Q1. Latest entry: FY2026.
0 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「In the field services field, while the traditional maintenance services business contracted as systems migrated to the cloud, the company focused on winning projects for network construction, data center operations services, and kitting, resulting in higher net sales.」
While the contraction of traditional maintenance services due to the migration to the cloud continued, field services revenue increased through the acquisition of orders for network construction, data center operations and kitting. - 2026-05-08AdvancedRevision of earnings forecasts
「In the field services field, while the traditional maintenance services business contracted as systems migrated to the cloud, the company focused on winning projects for network construction, data center operations services, and kitting, resulting in higher net sales.」
Although the traditional maintenance services business continued to contract, winning projects for network construction, data center operations, and kitting resulted in higher net sales. - FY2026-H1MitigatedAnnual report
「The Company Group’s revenue for the current interim consolidated accounting period was ¥14,070 million, up 9.8% year on year, as revenue increased in information and communications equipment, including servers, systems engineering services and field services, amid growing demand for IT investment and replacement demand associated with the end of support for Windows 10.」
While field services revenue had declined in the previous full fiscal year due to the contraction of maintenance services associated with the migration to the cloud, it returned to growth in the current interim period alongside information and communications equipment and systems engineering services. - FY2025WorsenedAnnual report
「In the field services business, as the traditional maintenance services business contracted with the increasing migration of systems to the cloud, the Company worked to expand network construction and data center operations services and the range of equipment covered by maintenance services for multivendor products, but revenue declined.」
While the Company expanded its network construction, data center operations and multivendor maintenance businesses, field services revenue declined as the maintenance services business contracted due to the migration to the cloud. - FY2025-H1AdvancedAnnual report
「Consolidated sales for the first half of the fiscal year totaled ¥12.819 billion, up 12.0% year on year, as sales of information and communications equipment such as servers and PCs, field services and systems engineering services increased.」
Field services, which had declined in the previous full fiscal year due to the contraction of maintenance services amid the migration to the cloud, returned to revenue growth in the current interim period. - FY2024WorsenedAnnual report
「In the field services business, as the traditional maintenance services business contracted with the increasing migration of systems to the cloud, the Company worked to expand network construction and data center operations services and the range of equipment covered by maintenance services for multivendor products, but revenue declined.」
While expanding its network construction, data center operations and multivendor maintenance businesses, field services revenue declined for the full year as the maintenance services business contracted due to the migration to the cloud. - FY2024-Q1RestatedAnnual report
「In Eastern Japan, revenue declined from information and communications equipment, systems engineering services and field services, owing to lower private-sector demand and fewer sales opportunities for educational institutions following the substantial increase in the previous corresponding period, resulting in revenue of ¥834 million, down 32.0% year on year.」
Field services revenue declined in Eastern Japan, and the regional decline that had continued from the previous period was again reported. - FY2023WorsenedAnnual report
「In the field services business, the Company worked to expand sales of network construction and data center operations services and ICT LCM (life-cycle management) services, as well as the range of equipment covered by maintenance services for multivendor products, while focusing on maintenance services, but revenue declined, partly due to the reversal of demand following the PC replacement opportunities seen in the previous period.」
Despite efforts to expand sales of new services and the range of equipment covered by maintenance services, field services revenue declined due to the reversal of demand following the previous period’s PC replacement opportunities. - FY2023-Q3RestatedAnnual report
「In East Japan, revenue was ¥3,932 million, up 15.3% year on year, as opportunities with local governments and the education sector increased, driving higher revenue from information and communications equipment, including servers and PCs, and related field services.」
While group-wide field services revenue declined, field services ancillary to sales opportunities with local governments and educational institutions increased in Eastern Japan, resulting in divergent regional trends. - FY2023-Q2Group-wide revenue declined, but field services revenue increased in Eastern Japan.Annual report
「In East Japan, revenue was ¥2,933 million, up 21.5% year on year, as opportunities with local governments and the education sector increased, driving higher revenue from information and communications equipment, including servers and PCs, and related field services.」
While group-wide field services revenue declined, ancillary field services revenue increased in Eastern Japan, driven by sales opportunities with local governments and educational institutions, resulting in divergent regional trends. - FY2023-Q1RestatedAnnual report
「The Company Group’s revenue for the cumulative first quarter of the consolidated fiscal year increased in systems engineering services, but declined in information and communications equipment, including servers and PCs, electronic devices and field services,」
Field services revenue continued to be reported as declining through the previous quarter, making it a factor behind the decline in group-wide revenue. - FY2022-Q3RestatedAnnual report
「The Company Group’s revenue for the cumulative third quarter of the consolidated fiscal year declined in field services, although」
Group-wide field services revenue declined for the second consecutive quarter. Revenue declines were recorded in each of the Tokyo metropolitan area, Eastern Japan and Western Japan. - FY2022-Q2RestatedAnnual report
「The Company Group’s revenue for the cumulative second quarter of the consolidated fiscal year declined in field services, although」
Group-wide field services revenue declined for the second consecutive quarter. Revenue declines were recorded in each of the Tokyo metropolitan area, Eastern Japan and Western Japan. - FY2022-Q1WorsenedAnnual report
「Under these operating conditions, revenue for the cumulative first quarter of the current fiscal year for the group on a consolidated basis was ¥4.739 billion, compared with ¥4.553 billion in the same period of the previous year. Revenue from system engineering services and field services declined, but revenue from electronic devices and information and communications equipment such as servers increased.」
Group-wide field services revenue declined. Revenue also declined in the Tokyo metropolitan area and Eastern Japan, while it was flat year on year in Western Japan, indicating deterioration or stagnation from the revenue growth seen in the previous period. - FY2021-Q3Field services showed divergent trends by region.Annual report
「In the Tokyo metropolitan area, field services revenue increased slightly, but revenue declined from information and communications equipment, systems engineering services, network construction-related work and electronic devices, resulting in revenue of ¥8,140 million, down 9.1% year on year. In Eastern Japan, revenue declined from information and communications equipment, systems engineering services and field services, resulting in revenue of ¥3,246 million, down 18.9% year on year. In Western Japan, revenue declined from information and communications equipment, systems engineering services, electronic devices and field services, resulting in revenue of ¥2,838 million, down 23.0% year on year.」
Field services revenue increased slightly in the Tokyo metropolitan area, while it declined in both Eastern and Western Japan. The trend changed from the previous quarter’s revenue increase in Western Japan, and regional divergence continued. - FY2021-Q2Field services showed divergent trends by region.Annual report
「In the Tokyo metropolitan area, field services revenue increased slightly, but revenue declined from information and communications equipment, systems engineering services, network construction-related work and electronic devices, resulting in revenue of ¥5,355 million, down 10.9% year on year. In Eastern Japan, revenue declined from information and communications equipment, systems engineering services and field services, resulting in revenue of ¥2,299 million, down 14.0% year on year. In Western Japan, field services revenue increased, but revenue declined from information and communications equipment, systems engineering services and electronic devices, resulting in revenue of ¥1,937 million, down 17.0% year on year.」
Field services revenue increased slightly in the Tokyo metropolitan area and increased in Western Japan, while it declined in Eastern Japan, resulting in divergent regional trends. - FY2021-Q1AdvancedAnnual report
「In Western Japan, revenue was ¥992 million, up 13.3% year on year, as revenue increased from information and communications equipment, systems engineering services and field services.」
Field services, which had been described as declining or slightly declining through the previous period, increased revenue in Western Japan alongside information and communications equipment and systems engineering services. - FY2020RestatedAnnual report
「In the field services business, the Company focused on maintenance services and worked on deployment services for electronic medical record terminals and servers for medical systems, as well as network construction and PC deployment for public-sector customers, drawing on its track record and reputation in network, data center and ICT LCM (life-cycle management) services, but revenue declined slightly.」
Despite efforts in maintenance, electronic medical record terminal and server deployment, network construction and PC deployment for public-sector customers, field services revenue declined slightly for the second consecutive period. - FY2020-Q3RestatedAnnual report
「Under these conditions, consolidated sales for the first 9 months of the fiscal year totaled ¥16.695 billion, up 18.2% year on year, as sales of information and communications equipment such as servers and PCs and systems engineering services increased, despite a decline in field services.」
Although the company as a whole recorded higher revenue and profit, field services revenue declined, and the continued decline from the growth trend through the previous period persisted. - FY2020-Q2WorsenedAnnual report
「Under these conditions, consolidated sales for the first half of the fiscal year totaled ¥11.051 billion, up 15.8% year on year, as sales of information and communications equipment such as servers and PCs, systems engineering services and network construction-related services increased, despite a decline in field services.」
Although the company as a whole recorded higher revenue and profit, field services revenue declined, and the deterioration from the growth trend through the previous period continued. - FY2020-Q1WorsenedAnnual report
「In West Japan, revenue was ¥875 million, up 2.2% year on year, as the increase in information and communications equipment installations for the education sector outweighed the decline in field services. On an earnings basis, the operating loss was ¥12 million, compared with operating income of ¥11 million in the same period of the previous year, due to deteriorating profitability in systems engineering and field services.」
Although company-wide field services revenue growth and order expansion had been reported through the previous period, field services revenue declined in Western Japan, and deteriorating profitability also contributed to the operating loss. - FY2019WorsenedAnnual report
「In the field services business, the company pursued sales activities to secure deployment services for electronic medical record terminals and servers for medical systems, network construction work and PC deployment work for public-sector customers, drawing on its track record and credibility from initiatives centered on maintenance services, including network, data center and ICT LCM (life-cycle management) services. However, sales declined following the completion of a large-scale network construction project.」
Although company-wide field services revenue had been reported as increasing through the previous quarter, full-year sales declined following the completion of a large-scale network construction project. - FY2019-Q3RestatedAnnual report
「Systems engineering services and field services also generated higher revenue」
Company-wide field services revenue continued to increase. In Eastern Japan as well, improved field services profitability was cited as a factor behind higher operating profit. - FY2019-Q2Company-wide sales increased, but field services revenue declined in Eastern JapanAnnual report
「Sales totaled ¥9.546 billion, up 3.3% year on year, as information and communications equipment for public-sector and education customers, as well as system upgrades for commercial companies, remained firm, while systems engineering services and field services also generated higher revenue.」
Company-wide field services revenue increased, but field services sales declined in Eastern Japan. The trend shifted from the order growth and improved utilization reported through the previous period, with performance diverging by region. - FY2019-Q1WorsenedAnnual report
「In Eastern Japan, sales totaled ¥885 million, down 6.8% year on year, as information and communications equipment sales declined due to lower demand for local-government system upgrades, while field services and systems solutions also declined.」
Field services, for which order growth and improved utilization had been reported through the previous period, generated lower sales in Eastern Japan and became a factor behind the region's revenue decline. - FY2018Orders expanded, but sales remained flatAnnual report
「In the field services business, the company's track record and credibility built through initiatives centered on maintenance services, including network, data center and ICT LCM (life-cycle management) services, led to orders for deployment services for electronic medical record terminals and servers for medical systems, network construction work and PC deployment work for public-sector customers, but sales remained flat.」
While orders were secured for electronic medical record terminals and server deployments, network construction and PC deployments for public-sector customers, sales across the business remained flat. - FY2018-Q3AdvancedAnnual report
「In the Greater Tokyo area, orders for systems development projects and field services increased, although」
The increase in field services orders continued in the Greater Tokyo area, while field services orders also remained strong in Eastern Japan. This contributed to improved utilization company-wide and higher regional profits. - FY2018-Q2AdvancedAnnual report
「In Eastern Japan, field services sales increased, but healthcare projects declined from the previous year, when there had been a large electronic medical records project, resulting in sales of ¥2.052 billion, up 0.2% year on year. In terms of earnings, operating profit was ¥107 million, up 79.1% year on year, due to improved utilization in field services and the systems division.」
Higher field services sales and improved utilization continued, and operating profit in Eastern Japan rose 79.1% year on year to ¥107 million. - FY2018-Q1AdvancedAnnual report
「In Eastern Japan, sales totaled ¥949 million, up 10.5% year on year, due to higher information and communications equipment sales driven by healthcare-system projects and manufacturers' system replacement demand, as well as increased field services orders. In terms of earnings, operating profit improved by ¥48 million from the same period of the previous year due to higher sales and improved field-service utilization, resulting in operating profit of ¥22 million, compared with an operating loss of ¥25 million in the same period of the previous year.」
The expansion of field services orders and improved utilization were specifically reported, and Eastern Japan's operating earnings improved from a loss to a profit year on year. - FY2017AdvancedAnnual report
「In Eastern Japan, projects for local governments and the education sector remained firm, and field services also increased」
The full-year results confirmed an increase in field services, and company-wide field services sales also increased year on year. - FY2017-Q3First statedAnnual report
「In Eastern Japan, demand from local governments and the public sector remained solid and field-service sales also increased, but」
It was stated that field services increased in Eastern Japan and had also begun to recover in Western Japan.