Reputational and Damages-Claim Risks from Personal Information Leaks
First written in FY2017. 1 of 4 entries say "Restated". Latest entry: FY2025.
Yoshinoya Holdings moved to the "Worse" side of this theme in 2025, 1 year before the typical company in this theme (2026).
The whole theme swung hardest in 2025: 4 of 19 companies on the "Worse" side.
2 other companies' latest entry also says "Worsened".
- FY2025WorsenedAnnual report
「If personal information were to leak, the Group's performance could be affected by damage to its brand image and public confidence, the costs of responding to the incident, the payment of compensation and other factors.」
The personal information breach risk disclosure now explicitly includes response costs and the potential for external leakage and misuse resulting from unauthorised access, in addition to reputational damage and compensation claims. - FY2021MitigatedAnnual report
「Each Group company discloses its privacy policy, appropriately manages personal information relating to customers, employees and shareholders through the responsible department, and works to prevent its leakage.」
The response to personal information risks now explicitly includes disclosure of the privacy policy and management by the responsible department. - FY2018RestatedAnnual report
「Each Group company appropriately manages personal information relating to customers, employees and shareholders and works to prevent its leakage. However, if personal information were to leak, the Group's performance could be affected by damage to public confidence and the payment of compensation and other costs.」
The management of personal information and the reputational and compensation risks in the event of a breach continue to be disclosed. - FY2017First statedAnnual report
「Each Group company appropriately manages personal information relating to customers, employees and shareholders and works to prevent its leakage. However, if personal information were to leak, the Group's performance could be affected by damage to public confidence and the payment of compensation and other costs.」
The Group manages customers', employees' and shareholders' personal information while identifying the risks of reputational damage and compensation claims in the event of a breach.