Apology and Notice Regarding the Potential Leakage of Personal Information Due to Unauthorized Access to Our Systems
Nitori Holdings Co.,Ltd.
Order data for our products placed through systems managed by the Company, Nitori Net and the official Nitori shop on the EC marketplace.
Unauthorized access by a third party. The cause and intrusion route are still under investigation.
The impact on consolidated results is expected to be limited. The amount and accounting classification are Not disclosed.
The impact on consolidated results is expected to be limited. Any revision to the earnings forecast is Not disclosed.
Related procedures
Reports to and consultations with the Personal Information Protection Commission, the police and other relevant authorities.
Personal Information Protection Commission, police and other relevant authorities
Company response
The investigation will continue in cooperation with external specialist organisations.
Review access controls, authentication and authorisation management, monitoring systems and other measures, and implement measures to prevent recurrence.
With the cooperation of external specialist organisations, we will confirm the facts and investigate the cause. Based on the investigation results, we will review access controls, authentication and authorisation management, monitoring systems and other measures. Affected customers will be contacted sequentially by email or post.
If any matter requiring further disclosure is identified, we will promptly provide an update.
| Item | Details |
|---|---|
| Event name | Apology and Notice Regarding the Potential Leakage of Personal Information Due to Unauthorized Access to Our Systems |
| Date of occurrence | The third-party access may have occurred between mid- and late October 2026, and the unauthorized access was discovered on 6 November 2026. |
| Date recognized / date notice received | 6 November 2026 |
| Subject Entity | Nitori Holdings Co.,Ltd. |
| Target Locations / Products | Order data for our products placed through systems managed by the Company, Nitori Net and the official Nitori shop on the EC marketplace. |
| Cause | Unauthorized access by a third party. The cause and intrusion route are still under investigation. |
| Amount of Impact on Business Performance | The impact on consolidated results is expected to be limited. The amount and accounting classification are Not disclosed. |
| Impact on Earnings Forecast | The impact on consolidated results is expected to be limited. Any revision to the earnings forecast is Not disclosed. |
| Type of litigation or proceeding | Reports to and consultations with the Personal Information Protection Commission, the police and other relevant authorities. |
| Court or authority | Personal Information Protection Commission, police and other relevant authorities |
| Investigation structure | The investigation will continue in cooperation with external specialist organisations. |
| Measures to prevent recurrence | Review access controls, authentication and authorisation management, monitoring systems and other measures, and implement measures to prevent recurrence. |
| Outlook | With the cooperation of external specialist organisations, we will confirm the facts and investigate the cause. Based on the investigation results, we will review access controls, authentication and authorisation management, monitoring systems and other measures. Affected customers will be contacted sequentially by email or post. |
| Planned follow-up disclosure | If any matter requiring further disclosure is identified, we will promptly provide an update. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Unauthorized access to our systems by a third party. The cause, intrusion route, scope of impact and whether any secondary damage has occurred are still under investigation.