Risk of customer-information leakage
First written in FY2017. 5 of 6 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2026: 10 of 45 companies on the "Worse" side.
89 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「Information may leak due to criminal acts, system failures and other events, and may also leak from affiliated credit companies and other business partners. If such an event occurs, our business performance and financial position may be affected by lower sales resulting from a decline in public trust and claims for damages by victims.」
The risks of a decline in trust, lower sales and claims for damages resulting from customer information leaks have been reconfirmed for the full year. - FY2023RestatedAnnual report
「Information may leak due to criminal acts, system failures and other events, and may also leak from affiliated credit companies and other business partners. If such an event occurs, our business performance and financial position may be affected by lower sales resulting from a decline in public trust and claims for damages by victims.」
The risks of a decline in trust, lower sales and claims for damages resulting from customer information leaks have been reconfirmed for the full year. - FY2022RestatedAnnual report
「Information may leak due to criminal acts, system failures and other events, and may also leak from affiliated credit companies and other business partners. If such an event occurs, our business performance and financial position may be affected by lower sales resulting from a decline in public trust and claims for damages by victims.」
The disclosure continues to identify the risks of a decline in trust, lower sales and claims for damages resulting from customer information leaks. - FY2021RestatedAnnual report
「Information may leak due to criminal acts, system failures and other events, and may also leak from affiliated credit companies and other business partners. If such an event occurs, our business performance and financial position may be affected by lower sales resulting from a decline in public trust and claims for damages by victims.」
The disclosure continues to identify the risks of a decline in trust and claims for damages resulting from customer information leaks caused by criminal acts, system failures and affiliated business partners. - FY2019RestatedAnnual report
「We have established Personal Information Protection Regulations and strictly manage customer information, but criminal acts, system failures and other events may result in information leaks, and information may also leak from affiliated credit companies and other business partners.」
The disclosure continues to state that customer information is managed under internal regulations, while noting the possibility of information leaks caused by criminal acts, system failures and affiliated business partners. - FY2017First statedAnnual report
「Information could leak as a result of criminal activity, system failures or other causes, and information could also leak from partner credit-card companies and other business partners.」
The filing identifies the possibility of customer information held for membership cards, point cards, credit cards and sweepstakes leaking through criminal activity, system failures or partner companies.