Quality Defects in Products Handled and Claims for Damages
First written in FY2018. 2 of 5 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 11 of 57 companies on the "Worse" side.
- FY2025MitigatedAnnual report
「To minimize the quality defect risks described above, the Group is focusing on developing systems to prevent defects from arising at the product planning stage, based on the concept of upstream quality control.」
In addition to existing manufacturer oversight and product liability insurance, the Group describes upstream quality control from the planning stage, audits of suppliers’ quality assurance systems, participation by the quality assurance department from the order stage for processed products, and confirmation and improvement of quality assurance systems at overseas sites. - FY2024ReframedAnnual report
「If a quality defect arises in a product sold by the Group, the manufacturer is generally responsible for investigating the cause of the defect and implementing recurrence-prevention measures. Even in such cases, however, the Group could face claims for damages through litigation or other means concerning products it sold to customers. On the other hand, for quality defects in processed products supplied by the Group, the Group itself must investigate the cause of the defect and implement recurrence-prevention measures.」
The former risk of quality defects in products handled by the Group has been reorganized into quality defects in products sold and quality defects in the Group’s own processed products. - FY2022RestatedAnnual report
「To prevent such incidents, the Group is focusing on establishing quality control systems, including obtaining product liability insurance and managing manufacturers. However, if quality defects or similar issues arise in products handled by the Group as a result of an event beyond expectations, the Group’s operating results could be adversely affected.」
The risks of quality defects and claims for damages, together with responses including product liability insurance and manufacturer oversight, are restated. - FY2020RestatedAnnual report
「To prevent such incidents, the Group is focusing on establishing quality control systems, including obtaining product liability insurance and managing manufacturers. However, if quality defects or similar issues arise in products handled by the Group as a result of an event beyond expectations, the Group’s operating results could be adversely affected.」
The risks of quality defects and claims for damages, together with countermeasures including product liability insurance and manufacturer oversight, are restated. - FY2018First statedAnnual report
「If a quality defect or similar issue arises in products handled by the Group, the manufacturer is generally responsible for investigating the cause and providing replacement products. However, the Group could face claims for damages from customers, including through litigation.」
The possibility of litigation and claims for damages if quality defects arise, as well as a focus on quality control systems including product liability insurance and manufacturer oversight, is described.