Launch of TKC System My Support, a post-implementation customer support service
First written in FY2017-Q3. 1 of 2 entries say "Restated". Latest entry: FY2018-Q1.
The whole theme swung hardest in 2025: 1 of 10 companies on the "Worse" side.
5 other companies' latest entry also says "Restated".
- FY2018-Q1RestatedAnnual report
「Worked to expand the number of offices using TKC System My Support.」
Continuing to expand the use of telephone support by specialised staff for companies using the FX Series. - FY2017-Q3First statedAnnual report
「To support smooth system operations for companies using the FX Series and provide an environment in which TKC member offices can confidently promote self-accounting, we launched TKC System My Support on 1 June. In response to the increasing complexity of system operating environments at small and medium-sized enterprises due to the recent evolution of ICT and the spread of cloud computing, the service provides system support for client companies, which had previously been handled mainly by TKC member offices, through our employees with specialised training, at the request of TKC member offices.」
Launched a support service in which employees with specialised training assist client companies on behalf of member offices, addressing the increasing complexity of system operating environments at small and medium-sized enterprises.