Utilization of the New Grand Meister System
First written in FY2022. 1 of 2 entries say "Restated". Latest entry: FY2023.
No other company in this theme has enough history to compare yet.
- FY2023RestatedAnnual report
「New Grand Meister program As an initiative to pass on the history and traditions of Yokohama's only classic hotel, the program certifies staff with extensive knowledge and hospitality skills regarding the hotel's history and stories, the various architectural attractions of the main building, a registered modern industrial heritage site, and the hotel's signature dishes.」
The New Grand Meister program continues as an initiative to pass on history and traditions and improve staff knowledge and hospitality skills. - FY2022First statedAnnual report
「At the end of the previous fiscal year, the Company established a program certifying staff with extensive knowledge of the hotel's history, facilities, signature dishes and surrounding attractions, as “New Grand Meisters.” Going forward, it plans to develop various offerings that utilize these skills.」
The Company established a program certifying staff with knowledge of the hotel's history, facilities, cuisine and tourism, together with strong hospitality skills, and indicated for the first time a policy of using those skills in developing offerings.