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Financial results presentation9715transcosmos inc.Information and Communications, Services and Others

Full-Year Financial Results Presentation for the Fiscal Year Ending March 2026

For the fiscal year ending March 2026, revenue and operating profit increased, with revenue reaching a record high and operating profit also reaching a record level excluding the period affected by COVID-19-related special demand. The company also presented its new medium-term business plan for fiscal 2026–2028 and its earnings forecast for the fiscal year ending March 2027.

Worth reading
85Important
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Improvement
Direction inferred from the company’s description.
Scale
20.8
¥100 million (year-on-year increase in operating profit)
Wording
Conditional
How definitive the wording is.

Contents of this document

Financial results presentationFiscal year ending March 2026, full-year results13 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥3,938.7 100 million+4.8%
Operating profit¥165.6 100 million+14.4%
Ordinary income¥189.7 100 million+21.0%
Net income¥130.8 100 million +15.5%net income attributable to owners of the parent
Gross Profit Margin19.5%
Operating profit margin4.2%
Selling, general and administrative expenses¥600.8 100 million
Results for the three months of the current quarter
Net Sales
¥1,009.6 100 million+5.2%
Operating profit
¥31.5 100 million-6.0%
Full-year earnings forecast
Fiscal year ending March 2027
Net Sales
¥4,100 100 million
Operating profit
¥168 100 million
Ordinary income
¥178 100 million
Net income attributable to owners of the parent
¥135 100 million
EPS
¥360.3
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Revenue for the fiscal year ended March 202698.5%
Operating profit, fiscal year ended March 2026106.8%
Ordinary income for the fiscal year ended March 2026111.6%
Net income attributable to owners of the parent for the fiscal year ending March 2026113.8%
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
Financial targets under the previous medium-term business plan were not achieved
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
Standalone services operating profit
Gross profit+¥3.56 billion
Selling, general and administrative expenses-¥1.99 billion
Operating profit+¥1.57 billion
Net income attributable to owners of the parent
Operating profit+¥2.08 billion
Non-Operating Income and Expenses+¥1.20 billion
Extraordinary Gains and Losses-¥300 million
Income Taxes-¥1.22 billion
Profit or Loss Attributable to Non-Controlling Interests-¥10 million
Net income+¥1.75 billion
Foreign Exchange Gains+¥980 million
Assumptions Underlying the Business OutlookThe assumptions used by the company in preparing its forecast.
South Korean won1 KRW = ¥0.110
Chinese yuan1 CNY = ¥21
New initiatives
  • Investment in upstream areas such as consulting and engineering
  • Development of new services and markets through M&A and alliances
  • Investment in AI and IT infrastructure
  • AI-first transformation of customer-facing and internal operations
  • Launch of the new medium-term business plan for fiscal 2026–2028
Key KPIsA metric the company considers important as a management benchmark.
  • Number of companies adopting trans-DX for Support125 companies
    Year on year against the same period last yearExpansion
Segment results
Domestic BPO business
Net Sales
¥1,200.1 100 million+12.3%
Operating profit margin
7.1%
Year-on-year difference-0.3 percentage points
Domestic CX business
Net Sales
¥1,938.7 100 million+6.2%
Operating profit margin
2.8%
Year-on-year difference+0.6 percentage points
Global Business
Net Sales
¥1,100.8 100 million+7.6%
Operating profit margin
1.3%
Year-on-year difference-0.6 percentage points
Other affiliated companies
Net Sales
¥383.8 100 million+1.7%
Operating profit margin
6.8%
Year-on-year difference+1.6 percentage points
Medium-term management plan targets
Target fiscal yearFY2028
Consolidated revenue¥470 billion
Consolidated operating profit¥22.5 billion
Consolidated operating margin4.8%
ROAAt least 6%
ROE10% or higher
RatingA-range rating
Financial targets
ROA
TargetAt least 6%
Actual results6.1%
ROE
Target10% or higher
Actual results10.6%
Operating profit margin
Target4.8%
Actual results4.2%
Number of stores and locations
Service locations at period-end187 Location
Change during the period+3 locations (domestic +2, overseas +1)
Number of employees
Consolidated number of employees
43,571 people
Change during the period1,889
Consolidated temporary employees
28,112 people
Change during the period-859
Standalone employees
18,141 people
Change during the period231
Capital expenditures
¥47.3 100 million
Annual Dividend
Annual dividend per share¥140 per share (planned for the fiscal year ending March 2026)
Payout ratio
40% (from the dividend payable in June 2026)
Contents of this document
ItemDetails
Document typeFinancial results presentation
Fiscal Period CoveredFiscal year ending March 2026, full-year results
Net Sales¥3,938.7 100 million (YoY +4.8%)
Operating profit¥165.6 100 million (YoY +14.4%)
Ordinary income¥189.7 100 million (YoY +21.0%)
Net income¥130.8 100 million (net income attributable to owners of the parent) (YoY +15.5%)
Gross Profit Margin19.5%
Operating profit margin4.2%
Selling, general and administrative expenses¥600.8 100 million
Results for the three months of the current quarterNet Sales ¥1,009.6 100 million (YoY +5.2%) / Operating profit ¥31.5 100 million (YoY -6.0%)
Full-year earnings forecastSubject Fiscal year ending March 2027 / Net Sales ¥4,100 100 million / Operating profit ¥168 100 million / Ordinary income ¥178 100 million / Net income attributable to owners of the parent ¥135 100 million / EPS ¥360.3
Progress against full-year forecastRevenue for the fiscal year ended March 2026 98.5% / Operating profit, fiscal year ended March 2026 106.8% / Ordinary income for the fiscal year ended March 2026 111.6% / Net income attributable to owners of the parent for the fiscal year ending March 2026 113.8%
Self-assessment against the planFinancial targets under the previous medium-term business plan were not achieved
Segment resultsDomestic BPO business Net Sales ¥1,200.1 100 million (YoY +12.3%) / Operating profit margin 7.1% / Domestic CX business Net Sales ¥1,938.7 100 million (YoY +6.2%) / Operating profit margin 2.8% / Global Business Net Sales ¥1,100.8 100 million (YoY +7.6%) / Operating profit margin 1.3% / Other affiliated companies Net Sales ¥383.8 100 million (YoY +1.7%) / Operating profit margin 6.8%
Breakdown of Factors Affecting the ChangeStandalone services operating profit Gross profit +¥3.56 billion / Selling, general and administrative expenses -¥1.99 billion / Operating profit +¥1.57 billion / Net income attributable to owners of the parent Operating profit +¥2.08 billion / Non-Operating Income and Expenses +¥1.20 billion / Extraordinary Gains and Losses -¥300 million / Income Taxes -¥1.22 billion / Profit or Loss Attributable to Non-Controlling Interests -¥10 million / Net income +¥1.75 billion / Foreign Exchange Gains +¥980 million
Key KPIsNumber of companies adopting trans-DX for Support 125 companies
Number of stores and locationsService locations at period-end 187 Location / Change during the period +3 locations (domestic +2, overseas +1)
Number of employeesConsolidated number of employees 43,571 people / Consolidated temporary employees 28,112 people / Standalone employees 18,141 people
Assumptions Underlying the Business OutlookSouth Korean won 1 KRW = ¥0.110 / Chinese yuan 1 CNY = ¥21
Medium-term management plan targetsTarget fiscal year FY2028 / Consolidated revenue ¥470 billion / Consolidated operating profit ¥22.5 billion / Consolidated operating margin 4.8% / ROA At least 6% / ROE 10% or higher / Rating A-range rating
Financial targetsROA Target At least 6% / Actual results 6.1% / ROE Target 10% or higher / Actual results 10.6% / Operating profit margin Target 4.8% / Actual results 4.2%
Annual DividendAnnual dividend per share ¥140 per share (planned for the fiscal year ending March 2026) / Interim and Year-End Breakdown Not disclosed
Payout ratio40% (from the dividend payable in June 2026)
Capital expenditures¥47.3 100 million
New initiativesInvestment in upstream areas such as consulting and engineering, Development of new services and markets through M&A and alliances, Investment in AI and IT infrastructure, AI-first transformation of customer-facing and internal operations, Launch of the new medium-term business plan for fiscal 2026–2028
Items this document does not state (6)
Unit price and quantity metricsRisk amount incorporated into the outlookAcquisition of treasury sharesOrders received and order backlogMarket Size / ShareKey points of the Q&A

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

In domestic BPO, revenue from highly specialized back-office operations and digital BPO increased. In domestic CX, the number of companies adopting trans-DX for Support increased, and revenue from digital contact centers grew. The global business also recorded higher revenue. In standalone services, the gross margin improved due to higher revenue, increased utilization, progress in price negotiations, and a focus on highly profitable projects.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Full-Year Financial Results Presentation for the Fiscal Year Ending March 2026 | transcosmos inc. (9715) timely disclosure | Komori