Strengthening Relationships with Existing Customers and Increasing Repeat Orders
First written in FY2016. 11 of 22 entries say "Advanced", first in FY2018. Latest entry: FY2024.
The whole theme swung hardest in 2022: 1 of 12 companies on the "Worse" side.
1 other company's latest entry also says "Advanced".
- FY2024AdvancedAnnual report
「Under the RCN2 strategy, the company selected 3 Royal Customers and deepened its relationships with them. As a result, revenue from the 3 Royal Customers reached ¥9,800 million.」
The company selected 3 Royal Customers and deepened its relationships with them, reaching revenue of ¥9,800 million. Strengthening relationships with existing customers has taken concrete form as the RCN2 strategy. - FY2023ReframedAnnual report
「The company will expand transactions with its most important customers, known as “Royal Customers” within the BBS Group, while increasing the number of Royal Customers.」
The strategy of strengthening relationships with existing customers has taken concrete form in the designation of key customers as “Royal Customers” and the expansion of transactions with them and their number. - FY2023-Q2AdvancedAnnual report
「The PLM support solutions business, where orders from key customers have begun to recover」
The company explains that orders from key customers have begun to recover, documenting a recovery in orders based on its major customer base. - FY2022-Q3AdvancedAnnual report
「In systems development for the financial sector, orders were strong, primarily from major customers, and exceeded the same quarter of the previous year. Revenue and profit also exceeded the same quarter of the previous year, owing to additional orders from existing customers and a rebound from the previous period, among other factors.」
Orders, primarily from major customers, exceeded the same period of the previous year, while revenue and profit also exceeded the previous year, supported by additional orders from existing customers, among other factors. The company continues to leverage its existing customer base. - FY2022-Q2AdvancedAnnual report
「In systems development for the financial sector, including banking, securities, life and non-life insurance, orders were strong, primarily from major customers, and exceeded the same quarter of the previous year. Revenue and profit also exceeded the same quarter of the previous year, owing to additional orders from existing customers and a rebound from the previous period, among other factors.」
Orders, primarily from major customers, exceeded the same period of the previous year, while revenue and profit also exceeded the previous year, supported by additional orders from existing customers, among other factors. The company continues to leverage its existing customer base. - FY2022-Q1AdvancedAnnual report
「Revenue and profit also substantially exceeded the same quarter of the previous year, owing to additional orders from existing customers and a rebound from the previous period, among other factors.」
The company states that additional orders from existing customers contributed to revenue and profit exceeding the same period of the previous year, demonstrating the concrete results of leveraging its existing customer base. - FY2021-Q3RestatedAnnual report
「Although customers became more cautious in their investment decisions during the current third quarter, orders in the cumulative third quarter were broadly in line with the same quarter of the previous year, supported by strong orders, primarily from major customers, including large projects won by the end of the second quarter.」
Although customers have become more cautious in their investment decisions, cumulative orders were broadly in line with the same period of the previous year, supported by the acquisition of large projects, primarily from major customers. - FY2021-Q2AdvancedAnnual report
「Orders in the accounting system consulting and systems development business exceeded the same quarter of the previous year, reflecting strong orders, primarily from major customers, and the contribution of large projects. Revenue also exceeded the same quarter of the previous year, supported by strong orders.」
In addition to strong orders from major customers, the company won large projects, and orders and revenue from accounting system consulting and systems development exceeded the same period of the previous year. - FY2020-Q3AdvancedAnnual report
「In accounting system consulting and systems development, the company won large projects in addition to strong orders, primarily from major customers, and results exceeded the same period of the previous year. Revenue also exceeded the same period of the previous year, supported by strong orders. Profit exceeded the same period of the previous year, owing to higher revenue and an increase in consulting projects with relatively high profit margins within the business, among other factors.」
In addition to strong orders from major customers, the company won large projects, and both revenue and profit exceeded the same period of the previous year. An increase in high-margin consulting projects was also identified as a factor in improved profit. - FY2020-Q2AdvancedAnnual report
「In accounting system consulting and systems development, the company won large projects in addition to strong orders, primarily from major customers, and results exceeded the same period of the previous year. Revenue also exceeded the same period of the previous year, supported by strong orders. Profit exceeded the same period of the previous year, owing to higher revenue and an increase in consulting projects with relatively high profit margins within the business, among other factors.」
In addition to strong orders from major customers, the company won large projects, and revenue and profit from accounting system consulting and systems development exceeded the same period of the previous year. An increase in high-margin consulting projects also contributed to improved profit. - FY2020-Q1AdvancedAnnual report
「Revenue and profit also exceeded the same quarter of the previous year, owing to the buildup of orders outstanding at the end of the previous period and additional orders from existing customers, among other factors.」
Revenue and profit from accounting system consulting and systems development exceeded the same period of the previous year, supported by additional orders from existing customers and orders outstanding at the end of the previous period. - FY2019AdvancedAnnual report
「The company established the Client Innovation Division to operate a customer-focused business. The division is steadily growing its results.」
The company established a new organization responsible for its customer-focused business and reports that its results are growing steadily. - FY2019-Q2MitigatedAnnual report
「The company won orders, primarily from major customers, for accounting-focused consulting and systems development, exceeding the same quarter of the previous year. However, revenue remained around the same level as the same quarter of the previous year, partly due to the impact of an unprofitable project that arose in the previous consolidated fiscal year.」
Orders, primarily from major customers, exceeded the same period of the previous year, and revenue recovered from the decline in the previous quarter. However, revenue remained around the same level as the previous year due to the impact of an unprofitable project. - FY2019-Q1SoftenedAnnual report
「In accounting system consulting, the company has won orders, primarily from major customers, for the rebuilding of accounting systems and related systems and for operational improvements in this area. However, revenue fell below the same quarter of the previous year, partly because operational improvement projects at major customers had largely run their course.」
Although the company continues to win orders from major customers, operational improvement projects at those customers had largely run their course, and revenue fell below the same period of the previous year. Growth based on the existing customer base temporarily weakened. - FY2018AdvancedAnnual report
「In accounting system consulting, the company has won orders, primarily from major customers, for the rebuilding of accounting systems and related systems and for operational improvements in this area, securing revenue and profit above the previous consolidated fiscal year.」
The company continues to win accounting system rebuilding and operational improvement projects from major customers, and revenue and profit exceeded the previous fiscal year. - FY2018-Q3RestatedAnnual report
「The company has won orders, primarily from major customers, for the rebuilding of accounting systems and related systems and for operational improvements in this area, securing revenue and profit above the same quarter of the previous year.」
The company continues to pursue orders from major customers for accounting system rebuilding and operational improvement projects, and revenue and profit exceeded the same period of the previous year. - FY2018-Q2RestatedAnnual report
「The company has won orders, primarily from major customers, for the rebuilding of accounting systems and related systems and for operational improvements in this area, securing revenue and profit above the same quarter of the previous year.」
The company continues to pursue orders from major customers for accounting system rebuilding and operational improvement projects, and revenue and profit exceeded the same period of the previous year. - FY2017RestatedAnnual report
「Strengthening relationships with existing customers to secure stable revenue and reduce risk through repeat orders」
The company continues to pursue stable revenue and lower risk through repeat orders, primarily from existing customers. - FY2017-Q3RestatedAnnual report
「The company has won orders, primarily from major customers, for the rebuilding of accounting systems and related systems and for operational improvements in this area.」
The company continues to win orders, primarily from major customers, for accounting system rebuilding and operational improvements. - FY2017-Q2RestatedAnnual report
「In accounting system consulting, the company has won orders, primarily from major customers, for the rebuilding of accounting systems and related systems and for operational improvements in this area.」
The company continues to win orders, primarily from major customers, for accounting system rebuilding and operational improvements. - FY2017-Q1RestatedAnnual report
「The company has won orders, primarily from major customers, for the rebuilding of accounting systems and related systems and for operational improvements in this area.」
The company continues to win orders, primarily from major customers. - FY2016First statedAnnual report
「Strengthening relationships with existing customers to secure stable revenue and reduce risk through repeat orders」
The company has outlined a policy of using repeat orders from existing customers to generate stable revenue and reduce risk.