Service Delivery Focused on Quality, Delivery Times, Price and Security
First written in FY2017-Q1. 13 of 15 entries say "Restated". Latest entry: 2026-05-29.
Japan Process Development moved to the "Worse" side of this theme in 2026, 2 years after the typical company in this theme (2024).
1 other company's latest entry also says "Reframed".
- 2026-05-29ReframedChanges in Directors and Officers
「To respond nimbly across the organization to quality and technical issues, we will abolish the Quality and Technology Department and establish a new Quality and Technology Committee.」
States that the existing department was abolished and the organizational framework was changed to address quality and technical matters through a cross-functional committee. - FY2023RestatedAnnual report
「To improve customer satisfaction, we focus on quality, delivery times, pricing, and security, and provide reliable total services throughout the software life cycle by leveraging the respective areas of expertise of our group companies to complement one another.」
The company continues its policy of focusing on quality, delivery times, pricing, and security and providing services throughout the software life cycle. - FY2022-Q3RestatedAnnual report
「To prevent the spread of COVID-19, we have continued to update our guidelines as appropriate, refrain from outings and domestic and international business travel, hold meetings and training sessions online, and promote remote work, while ensuring the health and safety of group employees and their families and continuing to provide customers with stable services. We have worked to reduce the risk of COVID-19 spreading.」
It continues to indicate a policy of maintaining stable service delivery while continuing to update guidelines, refrain from business travel and outings, hold online meetings and training sessions, and promote remote work as measures against infectious diseases. - FY2022-Q2RestatedAnnual report
「To prevent the spread of COVID-19, we have continued to update our guidelines as appropriate, refrain from outings and domestic and international business travel, hold meetings and training sessions online, and promote remote work, while ensuring the health and safety of group employees and their families and continuing to provide customers with stable services. We have worked to reduce the risk of COVID-19 spreading.」
It indicates a policy of maintaining stable service delivery while continuing to update guidelines, refrain from business travel and outings, hold online meetings and training sessions, and promote remote work as measures against infectious diseases. - FY2022-Q1RestatedAnnual report
「To provide customers with stable services on an ongoing basis, we are updating our guidelines as appropriate and promoting the suspension of outings and domestic and international business travel, online meetings and training, remote work, and other measures.」
It indicates a policy of continuing to provide customers with stable services while implementing measures against infectious diseases. - FY2021-Q3RestatedAnnual report
「As measures to prevent the spread of COVID-19, we have established guidelines and are giving full consideration to the health of employees and customers. Together with customers, we are promoting remote work, refraining from domestic and international business travel and other outings, and holding meetings and training sessions online, while carrying out operations without lowering service levels.」
It continues to indicate a policy of maintaining service levels while promoting remote work, online meetings, and online training as part of measures against infectious diseases. - FY2021-Q2RestatedAnnual report
「As measures to prevent the spread of COVID-19, we have established guidelines and are giving full consideration to the health of employees and customers. Together with customers, we are promoting remote work, refraining from domestic and international business travel and other outings, and holding meetings and training sessions online, while carrying out operations without lowering service levels.」
It continues to indicate a policy of maintaining service levels while promoting remote work, online meetings, and online training as part of measures against infectious diseases. - FY2021-Q1RestatedAnnual report
「We are carrying out our operations without lowering service levels.」
It confirms a quality-focused policy of carrying out operations without lowering service levels while implementing measures against infectious diseases, including remote work. - FY2020RestatedAnnual report
「To improve customer satisfaction, we focus on quality, delivery times, pricing, and security, and provide reliable total services throughout the software life cycle by leveraging the respective areas of expertise of our group companies to complement one another.」
The company continues its policy of focusing on quality, delivery times, pricing, and security and providing services throughout the software life cycle, with group companies complementing one another. - FY2019RestatedAnnual report
「To improve customer satisfaction, we focus on quality, delivery times, pricing, and security, and provide reliable total services throughout the software life cycle by leveraging the respective areas of expertise of our group companies to complement one another.」
The company continues its policy of focusing on quality, delivery times, pricing, and security and providing services throughout the software life cycle, with group companies complementing one another. - FY2018RestatedAnnual report
「To improve customer satisfaction, we focus on quality, delivery times, pricing, and security, and provide reliable total services throughout the software life cycle by leveraging the respective areas of expertise of our group companies to complement one another.」
The company continues its policy of focusing on quality, delivery times, pricing, and security and providing services throughout the software life cycle. - FY2017RestatedAnnual report
「To improve customer satisfaction, we focus on quality, delivery times, pricing, and security, and provide reliable total services throughout the software life cycle by leveraging the respective areas of expertise of our group companies to complement one another.」
It reiterates the policy of focusing on quality, delivery times, pricing, and security and providing services throughout the software life cycle. - FY2017-Q3RestatedAnnual report
「To improve customer satisfaction, we will provide reliable solutions by focusing our services on four key areas: quality, delivery times, pricing, and security.」
It reiterates the service delivery policy of focusing on quality, delivery times, pricing, and security. - FY2017-Q2RestatedAnnual report
「To improve customer satisfaction, we will provide reliable solutions by focusing our services on four key areas: quality, delivery times, pricing, and security.」
It reiterates the service delivery policy of focusing on quality, delivery times, pricing, and security. - FY2017-Q1First statedAnnual report
「To improve customer satisfaction, we will provide reliable solutions by focusing our services on four key areas: quality, delivery times, pricing, and security.」
It identifies four areas as the ongoing focus of service delivery aimed at improving customer satisfaction.