A consultative sales structure integrating digital marketing with physical stores
First written in FY2020. 5 of 11 entries say "Restated". Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「We are also developing and improving products that meet customer needs, including housing models supporting reconstruction in disaster-affected areas and container-type data centers, for which demand is increasing with the spread of AI, while working to broaden our product lineup and enhance quality.」
The Group is strengthening its website content and simulator services, which allow customers to easily consider floor plans and other options, thereby giving concrete form to a consultative sales model combining digital channels with physical stores. - FY2025-H1RestatedAnnual report
「Strong customer needs continue, including through the website and inquiries.」
The Group states that strong needs continue through customer touchpoints including its website. - FY2024-Q3SoftenedAnnual report
「Against this backdrop, the Group continues to renovate existing stores and open new stores, including rental spaces, in line with its plans, while demand from customers, including inquiries through its website, remains firm.」
Renovations and new store openings are continuing, but the previous comparison that “traffic and inquiries exceeded the previous year's levels” has shifted to the description that demand remains firm. - FY2023-Q3RestatedAnnual report
「Customer needs remain strong, with website traffic and the number of inquiries continuing above the previous year's levels」
The Group explains that website traffic and the number of inquiries, as customer touchpoints through its website, have continued above the previous year's levels, indicating that customer needs remain strong. - FY2023-Q2RestatedAnnual report
「Customer needs remain strong, with inquiries through the website continuing above the previous year's levels」
The Group explains that inquiries through its website have continued above the previous year's level, indicating that customer needs remain strong. - FY2022RestatedAnnual report
「The Group is strengthening the products displayed at showrooms in every prefecture, while actively working to attract customers through its website, and is building a consultative sales model combining the web and physical stores.」
The Group continues to build a sales model combining stronger showroom displays with customer acquisition through its website. - FY2022-Q3RestatedAnnual report
「As a result, the number of visitors with demand for permanent facilities and website inquiries remained substantially above the previous year, and performance remained firm.」
The Group continues to see visits and inquiries from customers with demand for conventional buildings through its showrooms and website remain well above the previous year's levels. - FY2022-Q2AdvancedAnnual report
「As a result, visitors with demand for permanent facilities and inquiries through our website substantially exceeded the previous year, and performance remained firm.」
Visits and inquiries from customers with demand for conventional buildings through showrooms and the website were well above the previous year's levels. - FY2022-Q1AdvancedAnnual report
「Demand remains strong, with showroom visits and inquiries through the website continuing above the previous year's levels」
The Group states that visits and inquiries, as customer touchpoints through its showrooms and website, exceeded the previous year's levels. - FY2021AdvancedAnnual report
「The Group is strengthening the products displayed at showrooms in every prefecture, while actively working to attract customers through its website, and is building a consultative sales model combining the web and physical stores.」
The Group is building a sales model combining stronger showroom displays and customer acquisition through its website, integrating the web and physical stores. - FY2020First statedAnnual report
「The Group has established more than 200 showrooms nationwide, enabling customers who have viewed products on its website or elsewhere to experience them in person. It is also building a consultative sales model by combining these showrooms with digital marketing using the internet and IT technologies.」
The Group has newly specified the development of a sales model combining more than 200 showrooms, its website, the internet and IT technologies.