Increasing Customer Traffic Through New Menus and Services
First written in FY2017-Q2. 21 of 29 entries say "Restated". Latest entry: FY2027-H1.
25 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「Under these circumstances, the Company's food-service business increased revenue by working to improve customer service and strengthen employee training, while improving reservation-related operations to raise turnover.」
Describes improving reservation-handling operations to increase table turnover, in addition to improving customer service and strengthening employee training, thereby increasing revenue from the food-service business. - FY2026Added promotional and customer-service measures for membersAnnual report
「The Company also worked to improve service quality and attract new and repeat customers by distributing members-only information via social media, distributing flyers with discount coupons, and holding in-house customer-service competitions, among other measures.」
Describes member-only information on social media, flyers with discount coupons and an in-house customer-service competition, in addition to the existing menu and takeaway initiatives, as measures to attract customers and improve service quality. - 2026-03-16AdvancedEarnings
「The Company also worked to improve service quality and attract new and repeat customers by distributing members-only information via social media, distributing flyers with discount coupons, and holding in-house customer-service competitions, among other measures.」
The disclosure adds specific customer-attraction and service-quality initiatives involving social media, discount coupons, and in-house customer-service competitions. - FY2025-H1Added cashless promotionsAnnual report
「Against this backdrop, our food-service business worked to increase sales by offering high-value-added seasonal menu items and strengthening sales through cashless campaigns and other initiatives to attract new and repeat customers.」
Added sales-enhancement measures through cashless campaigns, in addition to offering high-value-added menu items, as a means of attracting new and repeat customers. - FY2025-Q1Added high-value-added menu items and measures to increase average spend per customerAnnual report
「Against this backdrop, our food-service business worked to increase sales by continuing to strengthen takeaway sales, offering high-value-added seasonal menu items and raising average spend per customer.」
Describes the provision of high-value-added seasonal menu items and efforts to raise average spend per customer, in addition to strengthening takeaway sales, as measures to increase sales. - FY2024RestatedAnnual report
「In addition to strengthening takeaway sales, our restaurants worked to improve table turnover by speeding up service and introducing time-based service, and focused on promotional activities such as disseminating information via social media. As a result, revenue from the food-service business increased year on year.」
Continuing to improve customer attraction and earnings capacity through takeaway sales, faster service, time-based service and social media promotions. - FY2024-Q2RestatedAnnual report
「Against this backdrop, our restaurants worked to improve table turnover by providing high-quality service, developing new menu items and improving the speed of service, while the merchandise business worked to expand its sales channels.」
Continuing to improve customer attraction and earnings capacity in the food-service business through high-quality service, new menu development and faster service to improve table turnover. - FY2024-Q1RestatedAnnual report
「Against this backdrop, restaurants continued to disseminate promotional information via social media and strengthen takeaway sales」
Continuing customer-attraction measures for the food-service business by disseminating promotional information via social media and strengthening takeaway sales. - FY2023-Q3RestatedAnnual report
「In these circumstances, we advanced measures to respond to new lifestyles during the COVID-19 pandemic, including stronger takeout sales, and sought to attract more customers by offering seasonal new menus and disseminating PR updates via social media.」
Customer-attraction measures through stronger takeout sales, new menus and PR updates via social media continue. - FY2023-Q2RestatedAnnual report
「In these circumstances, we worked to improve turnover by speeding up product service and sought to attract more customers through new menu development and PR updates disseminated via social media.」
Customer-attraction measures through faster product service, new menu development and PR updates via social media continue. - FY2023-Q1RestatedAnnual report
「In these circumstances, we continued to expand takeout and delivery sales at our food service outlets and worked to strengthen new operating formats during the COVID-19 pandemic. In the merchandise business, sales of energy drinks remained strong.」
Expanding takeout and delivery sales and strengthening new operating formats continue. - FY2022-Q3RestatedAnnual report
「The operating environment for the food service division remained extremely challenging because of shortened operating hours in response to requests from the government and local authorities and the prolonged tendency to refrain from going out. The Group worked to attract customers to its food service outlets through takeout, delivery and updates via social media, while energy drink sales in the merchandise business remained strong. As a result, net sales exceeded the year-earlier level.」
Measures to attract customers through takeout, delivery and information updates via social media continue. This time, strong energy drink sales are described in the merchandise business. - FY2022-Q2RestatedAnnual report
「The Group worked to attract customers to its food service outlets through takeout, delivery and updates via social media, while sales of carbonated drinks in the merchandise business remained strong. As a result, net sales exceeded the year-earlier level.」
Customer-attraction measures through takeout, delivery and information updates on social media, together with strong carbonated drink sales, continue to be described. - FY2022-Q1RestatedAnnual report
「The Group continued to operate outlets with infection prevention measures in place and respond to consumer needs through takeout and delivery sales. As a result, net sales were roughly unchanged from the year-earlier level.」
Responding to consumer needs through outlet operations with infection prevention measures and takeout and delivery sales continues. - FY2021Specified takeout and delivery servicesAnnual report
「At our food service outlets, we pursued rigorous hygiene controls for customers and employees, improved services by strengthening takeout and delivery sales in response to consumer needs and developing new menus, and worked to strengthen customer attraction through proactive PR activities using social media.」
In addition to customer-attraction measures involving conventional menus and services, takeout, delivery, new menu development and social media PR are described as specific measures. - FY2021-Q3Added infection-control servicesAnnual report
「The Group also worked to operate its outlets with infection prevention in mind, including by responding to demand for takeout. However, net sales fell significantly below the year-earlier level.」
In addition to customer-attraction measures involving conventional menus and services, outlet operations that respond to takeout demand and take infection prevention into account are described. - FY2020-Q3RestatedAnnual report
「In these circumstances, sales of carbonated drinks and other merchandise remained strong, and we worked to attract more customers to our food service outlets through menus tailored to their needs and outlet renovations. However, net sales fell below the year-earlier level because of the impact of having fewer food service outlets.」
Customer-attraction measures at food service outlets, including menus tailored to customer needs and renovations to strengthen their ability to attract customers, continue. - FY2020-Q2RestatedAnnual report
「In these circumstances, we worked to offer menus tailored to customer needs at our food service outlets, while sales of carbonated drinks and other merchandise remained strong. However, net sales fell below the year-earlier level because of the impact of having fewer food service outlets.」
Offering menus tailored to customer needs and selling carbonated drinks and other merchandise continue, but leisure business net sales fell below the year-earlier level because of the impact of having fewer food service outlets. - FY2020-Q1RestatedAnnual report
「We worked to create comfortable food service outlets, while proactive sales activities kept sales of carbonated drinks and other merchandise strong. However, net sales were roughly unchanged from the year-earlier level because of the impact of having fewer outlets.」
Creating comfortable food service outlets and pursuing proactive sales in the merchandise business continue. Merchandise sales were strong, but net sales were roughly unchanged from the year-earlier level because of the impact of having fewer outlets. - FY2019RestatedAnnual report
「At our food service outlets, we pursued rigorous hygiene controls and improved customer service. In our merchandise business, we proposed products suited to customer needs and pursued proactive sales activities to expand sales of food-service ingredients, carbonated drinks and other products. As a result, net sales exceeded the previous fiscal year's level.」
Hygiene controls, customer service, product proposals tailored to customer needs and expanded merchandise sales continue to be described as operating measures. - FY2019-Q3RestatedAnnual report
「In these circumstances, our food service outlets maintained rigorous food safety and hygiene controls and further improved customer service, while we pursued proactive sales activities to expand sales of food-service ingredients and drinking water. As a result, net sales exceeded the year-earlier level.」
Strengthening operations through food safety and hygiene controls, improved customer service and expanded sales of food-service ingredients and drinking water continues. - FY2019-Q2RestatedAnnual report
「In these circumstances, our food service outlets maintained rigorous food safety and hygiene controls, further improved customer service and worked to create more comfortable outlets for customers.」
Measures to attract customers and operate food service outlets through food safety and hygiene controls, improved customer service and comfortable outlets are described again. - FY2018RestatedAnnual report
「At our food service outlets, we worked to maintain high-quality menus and create safe, hygienic, comfortable outlets.」
Measures to operate the food service business through high-quality menus, food safety and hygiene, and comfortable outlets continue to be described. - FY2018-Q3RestatedAnnual report
「At our food service outlets, we made food safety and peace of mind our top priorities and worked to attract more customers by offering menus tailored to their preferences」
Measures to prioritize food safety and peace of mind and attract more customers through menus tailored to customer preferences continue to be described. - FY2018-Q2RestatedAnnual report
「The food service business continued to operate in a challenging environment, with higher raw material prices and labor costs driven by staff shortages. We made food safety our top priority, worked to create outlets that provide customers with peace of mind and earn their trust, and sought to improve service.」
Measures to improve food service operations through food safety, creating outlets that provide peace of mind, and better service continue to be described. - FY2018-Q1RestatedAnnual report
「At our food service outlets, we made food safety our top priority and worked to attract more customers by using seasonal ingredients and adapting menus to customers' increasingly diverse preferences.」
Measures to attract more customers through food safety, seasonal ingredients and menus adapted to customer preferences continue. - FY2017RestatedAnnual report
「We maintained rigorous food safety and hygiene controls, offered appealing seasonal menus, improved customer service and sought to attract more customers through new services such as lunchtime hors d'oeuvre buffets, thereby working to improve earnings.」
Measures to improve customer traffic and earnings through new menus, new services and improved customer service continue. - FY2017-Q3RestatedAnnual report
「At our food service outlets, we sought to attract more customers and improve earnings by offering new menus featuring seasonal ingredients and new services such as lunch buffets.」
Measures to attract more customers and improve earnings through new menus, lunch buffets and other new services continue. - FY2017-Q2First statedAnnual report
「We worked to attract more customers by offering new seasonal menus and introducing new services, including lunchtime hors d'oeuvre buffets at some locations.」
New menus, lunchtime hors d'oeuvre buffets and new services are described as measures to attract more customers.