Impact of COVID-19 on Sales, Operations and Customer Acquisition
First written in FY2020. 1 of 6 entries say "Materialised", first in FY2021-Q1. Latest entry: FY2025.
3 other companies' latest entry also says "Dropped".
- FY2025DroppedAnnual report
「Economic activity has continued to make further progress toward normalization from the pandemic.」
The individual risk of COVID-19 affecting sales and customer acquisition is no longer included in the risk list for the fiscal year, having been replaced by the view that economic activity has normalized. - FY2023WorsenedAnnual report
「The economic environment could deteriorate in some areas in connection with repayments by businesses that received various forms of support related to the pandemic. If our customers are affected in their businesses, this could also affect our business performance, including through a decline in the rate of continued use of our cloud services.」
While anticipating normalization following the transition to a Class 5 disease, the company has newly specified the potential deterioration in customer companies’ financial conditions due to repayments of support funds and the possibility of a decline in continued cloud-service usage. - FY2023-Q3RestatedAnnual report
「Because our products are packaged software that customers can install themselves, we believe we can continue to generate revenue through remote sales activities and face-to-face sales as needed. Accordingly, we believe the impact of COVID-19 on our business performance will be minor.」
The company has reconfirmed its view that it can generate revenue through customer-side installation, remote sales and face-to-face sales as needed, and that the impact of COVID-19 on business performance is minor. - FY2022-Q1MitigatedAnnual report
「Because our products are packaged software that customers can install themselves, we believe we can continue to generate revenue through remote sales activities and face-to-face sales as needed. Accordingly, we believe the impact of COVID-19 on our business performance will be minor.」
While the pandemic continues to affect sales and customer acquisition, the company states that it can generate revenue through customer-side installation, remote sales and face-to-face sales as needed, and that the impact on business performance is minor. The infection risk itself has materialized, but the assessment of its impact has shifted toward a lower level. - FY2021-Q1MaterialisedAnnual report
「During the first quarter of the fiscal year, we canceled face-to-face events scheduled to be held in major cities nationwide and conducted non-face-to-face seminars, including webinars.」
The cancellation of face-to-face events and switch to non-face-to-face seminars due to the spread of COVID-19 have occurred in practice. - FY2020First statedAnnual report
「A state of emergency was declared on 7 April 2020 in response to the spread of COVID-19 and was subsequently lifted, but we recognize that vaccines to prevent the disease and effective treatments remain unclear. Accordingly, as second and third waves of infections are expected, our performance may be affected by difficulties in conducting face-to-face sales activities, training and customer-attracting activities such as exhibitions, administrative work requiring employees to work on-site, and telephone support, as well as by difficulties in acquiring new customers.」
The company has identified as new risks the potential impact of the spread of COVID-19 on face-to-face sales, implementation support, exhibitions, administrative work, telephone support, new customer acquisition and business performance.