Leakage of Customer and Confidential Information
First written in FY2016. 4 of 6 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 31 of 105 companies on the "Worse" side.
- FY2026WorsenedAnnual report
「However, the possibility cannot be completely ruled out that personal information and important information of customer companies could be leaked, or systems could be shut down, as a result of unauthorized access by malicious third parties, including increasingly sophisticated cyberattacks such as ransomware and targeted attacks, computer-virus infections, or loss or theft caused by human error.」
In addition to the existing risk of customer and confidential information leaks, the company specifies risk events including ransomware, targeted attacks, virus infections, loss or theft caused by human error and system shutdowns. - FY2023RestatedAnnual report
「However, the possibility that confidentiality could be compromised through the leakage of customer information and important information held by customers as a result of attacks by malicious third parties such as hackers cannot be ruled out.」
The company continues to cite the possibility of customer and confidential information leaks while advancing security measures. - FY2021RestatedAnnual report
「However, the possibility that confidentiality could be compromised through the leakage of customer information and important information held by customers as a result of attacks by malicious third parties such as hackers cannot be ruled out.」
The company continues to cite the risk of customer and confidential information leaks and measures such as firewalls. - FY2018RestatedAnnual report
「However, the possibility that confidentiality could be compromised through the leakage of customer information and important information held by customers as a result of attacks by malicious third parties such as hackers cannot be ruled out.」
The company states that, while advancing measures such as firewalls, the possibility of customer and confidential information leaks remains. - FY2017RestatedAnnual report
「We are strengthening information security measures and exercising the utmost care in system management, including implementing system-based measures such as firewalls and other security equipment against intrusions into our servers and other systems by third parties, with advice from security specialists. However, the possibility that confidentiality could be compromised through the leakage of customer information and important information held by customers as a result of attacks by malicious third parties such as hackers cannot be ruled out.」
The company states that, while advancing measures such as firewalls, the possibility of customer and confidential information leaks remains. - FY2016First statedAnnual report
「However, the possibility that confidentiality could be compromised through the leakage of customer information and important information held by customers as a result of attacks by malicious third parties such as hackers cannot be ruled out.」
The company states that a leak could damage its social reputation and business and could result in liability for damages.