Impact of personal information leakage on trust, costs and brand value
First written in FY2018. 4 of 5 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2025: 6 of 30 companies on the "Worse" side.
70 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「The Group holds a large volume of personal information in connection with its business activities. Although the Group takes all possible measures to manage this information, it cannot completely rule out the possibility of a leak resulting from an unforeseen event. If such an event occurs, it may damage the Group's social credibility, and the substantial costs of responding to it and a decline in brand value may affect the Group's performance.」
The impact of personal information leakage on social credibility, response costs, brand value and performance continued to be identified as a key risk. - FY2021RestatedAnnual report
「The Group holds a large volume of personal information in connection with its business activities. Although the Group takes all possible measures to manage this information, it cannot completely rule out the possibility of a leak resulting from an unforeseen event. If such an event occurs, it may damage the Group's social credibility, and the substantial costs of responding to it and a decline in brand value may affect the Group's performance.」
The impact of personal information leakage on credibility, response costs, brand value and performance continued to be identified as a key risk. - FY2020RestatedAnnual report
「The Group holds a large volume of personal information in connection with its business activities. Although the Group takes all possible measures to manage this information, it cannot completely rule out the possibility of a leak resulting from an unforeseen event. If such an event occurs, it may damage the Group's social credibility, and the substantial costs of responding to it and a decline in brand value may affect the Group's performance.」
The impact of personal information leakage on credibility, response costs, brand value and performance continued to be described as a risk. - FY2019RestatedAnnual report
「The Group holds a large volume of personal information in connection with its business activities. Although the Group takes all possible measures to manage this information, it cannot completely rule out the possibility of a leak resulting from an unforeseen event. If such an event occurs, it may damage the Group's social credibility, and the substantial costs of responding to it and a decline in brand value may affect the Group's performance.」
The impact of personal information leakage on credibility, response costs, brand value and performance continued to be identified as a risk. - FY2018First statedAnnual report
「The Group holds a large volume of personal information in connection with its business activities. Although the Group takes all possible measures to manage this information, it cannot completely rule out the possibility of a leak resulting from an unforeseen event. If such an event occurs, it may damage the Group's social credibility, and the substantial costs of responding to it and a decline in brand value may affect the Group's performance.」
Given that it holds a large volume of personal information, the impact of a leak on social credibility, response costs, brand value and performance was specifically identified as a risk.