Risk of deterioration in corporate image and performance due to personal information leakage
First written in FY2020. 1 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 15 of 57 companies on the "Worse" side.
25 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「To prevent information security incidents, we have established an information security promotion structure, provided awareness training for employees, strengthened monitoring functions for the internal network and restricted access to information.」
Established rules, training and a management structure to address personal information and confidential information risks, and specified concrete measures. - FY2023WorsenedAnnual report
「If employees of the Group or external contractors fail to handle personal information appropriately, resulting in the external leakage or unauthorised use of personal information, the Group may be subject to business suspension orders, fines or other sanctions from the authorities, lawsuits brought by customers or related companies, and damage to its social credibility and brand image.」
Expanded the scope of personal information risks to include external contractors, unauthorised use, administrative sanctions and litigation, and assigned the risk a high priority. - FY2021-Q1RestatedAnnual report
「During the first three months of the consolidated fiscal year, there were no material changes concerning matters described in the quarterly securities report that could materially affect investors' decisions, or to the business and other risks described in the securities report for the previous fiscal year.」
States that there have been no material changes to existing business and other risks, including the risk of deterioration in the company's image and performance resulting from a personal information leak. - FY2020First statedAnnual report
「The Group holds a large amount of personal information obtained from customers. Following the amendment of the Act on the Protection of Personal Information accompanying the enforcement of the My Number Act, the Group has been managing and handling personal information more strictly. However, if a personal information leakage incident were to occur, it could affect the Group's operating results and other matters through deterioration of its corporate image and other consequences.」
Describes the holding of large volumes of customers' personal information, the potential impact on the company's image and performance in the event of a leak, and stringent management and operational controls.