Expansion of RPA Services

「The number of companies adopting “Robo-Pat AI” was 2,055 as of the end of March 2026, compared with 1,628 as of the end of March 2025, an increase of 26.2% year on year. Going forward, by expanding the AI option functions available for “Robo-Pat AI,” we will seek to increase customer lifetime value (LTV) by expanding usage among existing customers and increasing the number of usage licenses, while also pursuing the acquisition of new customer segments. We will also achieve sustainable expansion in both the market and the business by focusing on the “Robo-Pat Master Certification Program,” which develops personnel able to use RPA and AI effectively in the field and drive DX, and by creating new business opportunities through the use of various partner programs.」

「The number of companies adopting “RPA Robo-Pat DX” was 449 as of the end of September 2019, 648 as of the end of September 2020, 850 as of the end of September 2021, 995 as of the end of September 2022, 1,192 as of the end of September 2023, 1,481 as of the end of September 2024 and 1,834 as of the end of September 2025. To achieve continued growth, the Group is focusing on enhancing the functionality and awareness of “RPA Robo-Pat DX,” as well as strengthening its sales structure. In particular, to accelerate expansion among regional companies, it will build awareness and a sales structure in regional markets, starting with strengthening its distributor network and increasing its sales partners.」

「Based on the concept of “personal RPA,” which enables individuals to automate their own computer-based work, “RPA Robo-Pat DX” examines the workflows and required functions of frontline operations and continues to improve them. We have also actively pursued sales promotion and advertising activities to further expand the business. By continuously increasing the number of participants in the “Robo-Pat Master Certification Program,” which enables users to make effective use of RPA while working on the front lines of operations, and focusing on developing personnel who can drive DX and improve productivity, we are expanding both the market and the business. In addition, we will create new business expansion opportunities by expanding the referral partner program and arranging client referrals within the same industry. The number of adopting companies stood at 1,628 as of the end of March 2025, compared with 1,291 as of the end of March 2024, an increase of 26.1% year on year.」

「Based on the concept of “personal RPA,” which enables individuals to automate their own computer-based work, the Group’s product “RPA Robo-Pat DX” examines the workflows and required functions of frontline operations and continues to improve them. To further expand the business, we have actively pursued advertising and exhibited at trade shows to expand the number of new adopting companies. In addition, proactive efforts to obtain customer referrals from other business divisions within the Group, or inter-group synergies, have proved effective, driving business expansion through the development of new lead channels. The number of adopting companies stood at 1,291 as of the end of March 2024, compared with 1,107 as of the end of March 2023, an increase of 16.6% year on year. As the medium-term management target for the end of the fiscal year ending September 2024 is at least 1,250 companies, progress against the target was 103.3%.」

「Based on the concept of “personal RPA,” which enables individuals to automate their own computer-based work, the Group’s product “RPA Robo-Pat DX” examines the workflows and required functions of frontline operations and continues to improve them. We have also actively pursued advertising and other promotional activities to further expand the business. By continuously increasing the number of participants in the “Robo-Pat Master Certification Program,” which enables users to make effective use of RPA while working on the front lines of operations, and focusing on developing personnel who can drive DX and improve productivity, we aim to expand both the market and the business. The number of adopting companies stood at 1,219 as of the end of December 2023, compared with 1,047 as of the end of December 2022, representing 97.5% progress against the medium-term management target for the fiscal year ending September 2024.」

「Based on the concept of “personal RPA,” which enables individuals to automate their own computer-based work, the Group’s product “RPA Robo-Pat DX” examines the workflows and required functions of frontline operations and continues to improve them. We have also actively pursued advertising and other promotional activities to further expand the business. By continuously increasing the number of participants in the “Robo-Pat Master Certification Program,” which enables users to make effective use of RPA while working on the front lines of operations, and focusing on developing personnel who can drive DX and improve productivity, we are expanding both the market and the business. The number of adopting companies stood at 1,143 as of the end of June 2023, compared with approximately 950 in the same period of the previous year.」

「We have also actively pursued advertising and other promotional activities to further expand the business. By continuously increasing the number of participants in the “Robo-Pat Master Certification Program,” which enables users to make effective use of RPA while working on the front lines of operations, and focusing on developing personnel who can drive DX and improve productivity, we are expanding both the market and the business. The number of adopting companies stood at 1,107 as of the end of March 2023.」

「To further expand the business, we intend to expand both the market and the business by actively pursuing advertising and other promotional activities, continuously increasing the number of participants in the “Robo-Pat Master Certification Program,” which has already been introduced, and focusing on developing personnel who can use RPA effectively while working on the front lines of operations and thereby drive DX and improve productivity. The number of adopting companies stood at 1,047 as of the end of December 2022.」