Contents of this document
- Labor and recruitment costsDown ¥12 million
- Outsourcing costs for SPAIA, Inc.'s AI developmentUp ¥42 million
- Selling, general and administrative expensesDown ¥15 million year on year
- Transition to an AI Agent-based business model
- Launch of support services for managing ChatGPT advertising (ChatGPT Ads)
- Launch of SiTest AI Agent
- Addition of an option to automatically generate anticipated questions and answers for shareholder meetings to AvaTwin Chatbot
- Development and launch of operations for Sanspo Race NAVI
- Restructuring of the fixed-cost structure through relocation of the Tokyo branch
- Expansion of sales channels in the HR field through collaboration with PRONEXUS INC.
- Net Revenue Churn Rate (average churn rate)Target of 1.5% or lower, with a slight upward trend in some areasYear on year against the same period last yearDeteriorating trend
- Number of active accountsSlight upward trend from the second quarterYear on year against the same period last yearNot disclosed
- ARPU (average revenue per customer)Continued improvementYear on year against the same period last yearImproved
- Number of ITreview Grid Awards won25 consecutive timesYear on year against the same period last yearNot disclosed
- Marketing DX BusinessNet Sales¥1.268 billionYear on year against the same period last yearUp 15.6%ProfitThird-quarter period: ¥138 million
- Technology BusinessNet Sales¥141 million (cumulative)Year on year against the same period last yearTemporarily decreasedProfitThird-quarter period: negative ¥67 million
| Item | Details |
|---|---|
| Document type | Briefing transcript |
| Fiscal Period Covered | Q3 FY2026 |
| Net Sales | ¥141,000 10,000 (YoY +10.0%) |
| Operating profit | ¥4,900 10,000 |
| Ordinary income | ¥5,000 10,000 |
| Net income | ¥5,100 10,000 |
| Gross Profit Margin | Not disclosed (gross profit of ¥988 million, up 10.4% year on year) |
| Operating profit margin | Not disclosed |
| Selling, general and administrative expenses | ¥93,800 10,000 |
| Results for the three months of the current quarter | Marketing DX business revenue of ¥433 million, up 18.9% year on year, and operating profit of ¥17 million; Technology business revenue of ¥45 million and segment loss of ¥67 million |
| Full-year earnings forecast | Revenue of ¥1.817 billion and operating profit of ¥47 million (revised) |
| Progress against full-year forecast | Consolidated revenue 77.6%, consolidated operating profit 105.9%, Marketing DX business 77.5% |
| Self-assessment against the plan | Exceeded plan / made strong progress, exceeding plan |
| Segment results | Segment Marketing DX Business / Net Sales ¥1.268 billion / Year on year against the same period last year Up 15.6% / Profit Third-quarter period: ¥138 million, Segment Technology Business / Net Sales ¥141 million (cumulative) / Year on year against the same period last year Temporarily decreased / Profit Third-quarter period: negative ¥67 million |
| Breakdown of Factors Affecting the Change | Factors Labor and recruitment costs / Amount Down ¥12 million, Factors Outsourcing costs for SPAIA, Inc.'s AI development / Amount Up ¥42 million, Factors Selling, general and administrative expenses / Amount Down ¥15 million year on year |
| Key KPIs | Indicator Net Revenue Churn Rate (average churn rate) / Value Target of 1.5% or lower, with a slight upward trend in some areas / Year on year against the same period last year Deteriorating trend, Indicator Number of active accounts / Value Slight upward trend from the second quarter / Year on year against the same period last year Not disclosed, Indicator ARPU (average revenue per customer) / Value Continued improvement / Year on year against the same period last year Improved, Indicator Number of ITreview Grid Awards won / Value 25 consecutive times / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | ARPU (average revenue per customer) and number of active accounts. ARPU continues to rise, while the number of active accounts has been slightly increasing since the second quarter |
| Number of stores and locations | The Tokyo branch was relocated on 20 October 2026. The period-end numbers of stores and locations, as well as the number of openings and closures, were not disclosed |
| Number of employees | Not disclosed |
| Assumptions Underlying the Business Outlook | Not disclosed |
| Risk amount incorporated into the outlook | A loss of ¥31 million on the office relocation is expected to be recorded as an extraordinary loss in the fourth quarter |
| Medium-term management plan targets | Increase operating profit sevenfold over the medium to long term and achieve a market capitalisation of ¥50 billion. The interim milestone is a market capitalisation of ¥10 billion |
| Financial targets | Not disclosed |
| Annual Dividend | Not disclosed |
| Payout ratio | Not disclosed |
| Acquisition of treasury shares | Not disclosed |
| Capital expenditures | Not disclosed |
| Orders received and order backlog | Not disclosed |
| Market Size / Share | Not disclosed |
| Key points of the Q&A | Not disclosed (transcript of a briefing, not a Q&A session) |
| New initiatives | Transition to an AI Agent-based business model, Launch of support services for managing ChatGPT advertising (ChatGPT Ads), Launch of SiTest AI Agent, Addition of an option to automatically generate anticipated questions and answers for shareholder meetings to AvaTwin Chatbot, Development and launch of operations for Sanspo Race NAVI, Restructuring of the fixed-cost structure through relocation of the Tokyo branch, Expansion of sales channels in the HR field through collaboration with PRONEXUS INC. |
The reasons the company gives
The company's own explanation, not something inferred from the numbers.In the Marketing DX business, growth in advertising operations fees, tools, consulting and production, collaboration with partner companies, and the launch of support services for managing ChatGPT advertising contributed to revenue growth. The use of AI in operations and the optimal allocation of organisational resources and personnel reduced personnel and recruitment costs by ¥12 million, while outsourcing costs related to SPAIA, Inc.'s AI development increased by ¥42 million.