Risk of important information being leaked outside the company
First written in FY2017. 1 of 3 entries say "Materialised", first in FY2024. Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2026ReframedAnnual report
「The Group's results may be affected if an incident occurs in which external cyberattacks, including ransomware, cause damage to Group facilities, disrupt the safe and stable supply of electricity or Group services, or result in a decline in public confidence due to the external leakage of customer information or other important information held by the Group.」
The former risk of external leakage of important information has been reorganized as an IT governance and information security risk encompassing cyberattacks such as ransomware, controls over DX and AI, system outages, supply-chain risks and measures against internal misconduct. - FY2024MaterialisedAnnual report
「Issues Relating to the Inappropriate Handling and Leakage of Customer Information of Other Retail Electricity Providers」
The disclosure has progressed from describing the possibility of information leakage to stating that inappropriate handling and leakage of customer information at other retail electricity providers had occurred. - FY2017First statedAnnual report
「The Group seeks to strictly manage important information handled in the course of business, including customer information in its possession, by strengthening its information systems, establishing internal rules and providing employee training. However, if an issue such as external leakage occurs, the Group's results may be affected.」
The disclosure describes the risk of leakage of customer and other information, along with controls through information systems, internal rules and training.