Response policy for unauthorized access at consolidated subsidiary GMO Internet, Inc.
GMO Internet, Inc. (a consolidated subsidiary of the filing company) and GMO Internet Group, Inc.
Onamae.com Desktop Cloud service
Unauthorized access by a third party. The detailed cause is not disclosed.
Company response
The group’s white-hat hacking team is continuing to investigate and analyze devices entrusted by customers.
Policy never to comply with the attackers’ demands
The total cost of the response cannot be calculated at present. The GMO Cybercrime Eradication Bounty is capped at US$1 million (reference conversion: approximately ¥150 million). Costs will be borne by us.
Related procedures
Consultation with relevant authorities, including the police
GMO Internet will provide updates from time to time via its website and other channels as information becomes known. We will also promptly disclose any new facts that should be disclosed. The investigation and analysis of the devices will continue.
Provide updates from time to time or promptly as information becomes known
| Item | Details |
|---|---|
| Event name | Response policy for unauthorized access at consolidated subsidiary GMO Internet, Inc. |
| Subject Entity | GMO Internet, Inc. (a consolidated subsidiary of the filing company) and GMO Internet Group, Inc. |
| Target Locations / Products | Onamae.com Desktop Cloud service |
| Cause | Unauthorized access by a third party. The detailed cause is not disclosed. |
| Amount of Impact on Business Performance | The total cost of the response cannot be calculated at present. The GMO Cybercrime Eradication Bounty is capped at US$1 million (reference conversion: approximately ¥150 million). Costs will be borne by us. |
| Court or authority | Consultation with relevant authorities, including the police |
| Investigation structure | The group’s white-hat hacking team is continuing to investigate and analyze devices entrusted by customers. |
| Measures to prevent recurrence | Policy never to comply with the attackers’ demands |
| Outlook | GMO Internet will provide updates from time to time via its website and other channels as information becomes known. We will also promptly disclose any new facts that should be disclosed. The investigation and analysis of the devices will continue. |
| Planned follow-up disclosure | Provide updates from time to time or promptly as information becomes known |
Items this document does not state (15)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The company determined that complying with the attackers’ demands would not guarantee the deletion or prevention of unauthorized use of the information, and took into account its social responsibility not to facilitate criminal activity. The total cost cannot yet be calculated because the number of affected customers, the scope of the information disclosed, and the transactions subject to compensation have not been finalized.