Cross-selling and Upselling Using the Customer Database
First written in FY2016. 3 of 5 entries say "Restated". Latest entry: FY2020.
0 other companies' latest entry also says "Dropped".
- FY2020DroppedAnnual report
「Our group considers increasing recurring profit, a source of stable long-term earnings, and achieving high capital efficiency to be priority issues, and is working to increase the number of new contracts for each product and improve productivity, including through cost reductions.」
There is no explicit reference to cross-selling and upselling using the existing customer database; the wording instead focuses on new contracts, productivity improvements and capital efficiency. - FY2019RestatedAnnual report
「We will improve the accuracy of our customer database and its operation, promote efficient sales that maximize the value of existing contracted users, and seek higher profits through cross-selling and upselling.」
The company reconfirms its cross-selling and upselling to users with existing contracts through improvements in the accuracy of its customer database. - FY2018RestatedAnnual report
「We will improve the accuracy of our customer database and its operation, promote efficient sales that maximize the value of existing contracted users, and seek higher profits through cross-selling and upselling.」
The company reconfirms its cross-selling and upselling to users with existing contracts through improvements in the accuracy of its customer database. - FY2017RestatedAnnual report
「We will improve the accuracy of our customer database and its operation, promote efficient sales that maximize the value of existing contracted users, and seek higher profits through cross-selling and upselling.」
The company reiterates its cross-selling and upselling to users with existing contracts through improvements in the accuracy of its customer database. - FY2016First statedAnnual report
「We will improve the accuracy of our customer database and its operation, promote efficient sales that maximize the value of existing contracted users, and seek higher profits through cross-selling and upselling.」
Plans to improve profits through additional sales to existing customers by enhancing the accuracy of the customer database.