Stagnation in market expansion due to security and privacy issues and delays in establishing systems
First written in FY2019. 1 of 3 entries say "Worsened", first in FY2021-Q2. Latest entry: FY2024-Q1.
No other company in this theme has enough history to compare yet.
- FY2024-Q1RestatedAnnual report
「Smartphones have become widely used, enabling people to download apps and access services from a variety of providers. At the same time, it has become widely recognized as a problem that many businesses, including service providers, hold various types of data, including customers' personal information, without it being clear whether adequate security has been ensured.」
The company highlights the problem of personal information and data held by many businesses on smartphones without clarity as to whether adequate security has been ensured, reaffirming the security and privacy challenges. - FY2021-Q2WorsenedAnnual report
「However, recent cases of unauthorized use, including the ドコモ口座 issue, have made clear that the absence of technology and systems capable of ensuring security can cause serious harm to society.」
The company cites cases of unauthorized use, including the ドコモ口座 issue, as examples of insufficient digital ID security leading to social harm, illustrating the seriousness of security issues. - FY2019First statedAnnual report
「The success of further expanding the scope of mobile communications and the size of the market depends on whether these issues can be appropriately resolved from both technological and institutional perspectives, making mobile communications a means of communication that everyone can use with confidence.」
The company identifies as a new market risk the possibility that market expansion could stagnate or be delayed if technological or institutional solutions to security and privacy issues in mobile communications stagnate or are delayed.