Komori
Forval RealStraight (9423) · InitiativeAfter-sales follow-up specified

Expanding customer touchpoints and retaining customers

First written in FY2016. 4 of 6 entries say "Restated". Latest entry: FY2024.

6entries
9years
0from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2016 – FY20242016: 120162017: 120172018: 120182019: 020192020: 020202021: 020212022: 120222023: 120232024: 12024
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  1. FY2024After-sales follow-up specifiedAnnual report

    「In addition, we will seek to retain customer companies by increasing touchpoints with them through the provision of market and vacancy information and after-sales follow-up after office construction.」

    In addition to providing market and vacancy information, the company has specified after-sales follow-up after office construction as a means of maintaining customer touchpoints.
  2. FY2023RestatedAnnual report

    「In addition, we will seek to retain customer companies by increasing touchpoints with them through the provision of market information and vacancy information and the handling of service disruptions.」

    The company continues to pursue a policy of increasing customer touchpoints and retaining customer companies through the provision of market and vacancy information and service-disruption response.
  3. FY2022RestatedAnnual report

    「In addition, we will seek to retain customer companies by increasing touchpoints with them through the provision of market information and vacancy information and the handling of service disruptions.」

    The company continues to pursue a policy of increasing customer touchpoints and retaining customer companies through the provision of market and vacancy information and service-disruption response.
  4. FY2018RestatedAnnual report

    「In addition, we will seek to retain customers by increasing touchpoints with them through the provision of market information, the use of promotional goods and the handling of service disruptions.」

    The company continues to implement measures to increase customer touchpoints and retain customers through market information, promotional goods and service-disruption response.
  5. FY2017RestatedAnnual report

    「In addition, we will seek to retain customers by increasing touchpoints with them through the provision of market information, the use of promotional goods and the handling of service disruptions.」

    The company continues to implement measures to increase customer touchpoints and retain customers through market information, promotional goods and service-disruption response.
  6. FY2016First statedAnnual report

    「In addition, we will seek to retain customers by increasing touchpoints with them through the provision of market information, the use of promotional goods and the handling of service disruptions.」

    This initiative increases customer touchpoints and seeks to maintain relationships through market information, promotional goods and service-disruption response.
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