Premium Services Built on a Repeat-Customer Base and Customer Communication
First written in FY2016. 5 of 7 entries say "Restated". Latest entry: FY2024-Q2.
3 other companies' latest entry also says "Advanced".
- FY2024-Q2AdvancedAnnual report
「As a recovery in full-scale overseas travel sales is expected, we increased advertising expenses, actively pursued hiring and revamped our website to create a better point of contact with customers.」
As a specific measure to improve points of contact with customers, the company revamped its website. Digital points of contact have been added to its longstanding policy of close customer communication. - FY2022RestatedAnnual report
「To address these issues and secure firm customer support, we will continue to maintain close communication with customers and provide high-quality services through travel experiences that meet their intellectual curiosity and spiritual needs.」
The company continues to maintain close communication with customers and provide high-quality services that meet their intellectual curiosity and spiritual needs. - FY2020RestatedAnnual report
「To maintain firm customer support, we will continue to maintain close communication with customers and provide high-quality services through travel experiences that meet their intellectual curiosity and spiritual needs.」
The company continues to maintain close communication with customers and provide high-quality services that meet their intellectual curiosity and spiritual needs. - FY2019RestatedAnnual report
「We will work to advance our performance based on our customer base, centered on repeat customers cultivated over the years. We will continue to maintain close communication with customers and provide high-quality services through travel experiences that meet their intellectual curiosity and spiritual needs.」
The company continues to promote a customer base centered on repeat customers, close communication with customers and high-quality services that meet intellectual curiosity and related needs. - FY2018RestatedAnnual report
「We will work to advance our performance based on our customer base, centered on repeat customers cultivated over the years. We will continue to maintain close communication with customers and provide high-quality services through travel experiences that meet their intellectual curiosity and spiritual needs.」
The company continues to promote a customer base centered on repeat customers, close communication with customers and high-quality services that meet intellectual curiosity and related needs. - FY2017RestatedAnnual report
「We will work to advance our performance based on our customer base, centered on repeat customers cultivated over the years. We will continue to maintain close communication with customers and provide high-quality services through travel experiences that meet their intellectual curiosity and spiritual needs.」
The company continues to promote a repeat-customer base, close communication with customers and high-quality services that meet their intellectual curiosity and spiritual needs. - FY2016First statedAnnual report
「We will work to advance our performance based on our customer base, centered on repeat customers cultivated over the years. We will continue to maintain close communication with customers and provide high-quality services through travel experiences that meet their intellectual curiosity and spiritual needs.」
The company identifies its longstanding repeat-customer base, close customer communication and travel experiences that meet intellectual curiosity and spiritual needs as its service policy.