Strengthening Business Infrastructure and Customer Satisfaction through DX
First written in FY2022. 1 of 3 entries say "Restated". Latest entry: FY2025.
Kamigumi moved to the "Worse" side of this theme in 2025.
The whole theme swung hardest in 2024: 2 of 18 companies on the "Worse" side.
0 other companies' latest entry also says "Reframed".
- FY2025Reorganised the DX key strategy as operational efficiency and expanded value proposition under the Medium-Term Management Plan 2030Annual report
「⑥ Improving operational efficiency and expanding and enhancing value propositions through DX」
The wording has changed from the former “strengthening business infrastructure” and “improving customer satisfaction” to improving operational efficiency and expanding and enhancing value propositions through DX under the Medium-Term Management Plan 2030. - FY2024RestatedAnnual report
「To further enhance corporate value, we formulated the following five-year medium-term management plan, whose five key strategies are “strengthening core businesses,” “enhancing the profitability of overseas businesses,” “developing new businesses,” “strengthening recruitment and human resource development,” and “strengthening businesses through DX,” with the fiscal year ending March 2025 as its final year, and are working to achieve its targets.」
The medium-term management plan continues to identify five key strategies: core businesses, overseas businesses, new businesses, human resources and DX. - FY2022First statedAnnual report
「To further enhance corporate value, we formulated the following five-year medium-term management plan, whose five key strategies are “strengthening core businesses,” “enhancing the profitability of overseas businesses,” “developing new businesses,” “strengthening recruitment and human resource development,” and “strengthening businesses through DX,” with the fiscal year ending March 2025 as its final year, and are working to achieve its targets. Ho. Strengthening businesses through DX ① Strengthening business infrastructure ② Improving CS (customer satisfaction)」
The five-year medium-term management plan explicitly identifies, for the first time, strengthening business infrastructure through DX and improving customer satisfaction as key strategies.