Worth reading
69In focus
Scored from 5 of 6 sectionsDirection
Mixed performance
Direction inferred from the company’s description.Scale
67
¥ million (year-on-year decrease in operating profit)Wording
Conditional
How definitive the wording is.Contents of this document
Financial results presentationFull year ended September 20266 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales2,789 Millions of yen-1.0%
Operating profit123 Million yen -35.2%non-consolidated results
Net income39 Million yen consolidated results
Results for the three months of the current quarter
Net Sales
644 Millions of yen
Operating profit
64 Millions of yen
Full-year earnings forecast
Net Sales
3,150 Millions of yen
Operating profit
230 Millions of yen
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales88.6%
Operating profit53.6%
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
Target not achievedBreakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
- Revenue declineDown ¥26 million (year on year)
- M&A-related expenses
- Upfront investment, including research and development in the AI field
New initiatives
- Service collaboration with ㈱シード・コーポレーション for emergency call-out services
- Introduction of the tenant app totono at ㈱プレサンス
- Acquisition from 岩谷産業 of the repair business for subdivided detached homes
- Trade One's integration into the group and transition to consolidated accounting
- Launch of totonoAI
- 560% increase in AI investment
Key KPIsA metric the company considers important as a management benchmark.
- Number of スマサポサンキューコール contacts280,276 projectsYear on year against the same period last year-1.8%
- Unit price for スマサポサンキューコール7,068 YenYear on year against the same period last year-1.1%
- Number of companies using totono1.076 companies
- totono1.0 MRR37,303 Thousands of yen
- Number of totono2.0 users131,713 users
- totono2.0 ARPU127 Yen
Unit price and quantity metricsThese figures show sales broken down by price and volume.
- Servicesスマサポサンキューコール (resident support call service)Volume metricNumber of contacts: 280,276Pricing metricUnit price: ¥7,068
- Servicestotono2.0Volume metricNumber of users: 131,713 usersPricing metricARPU: ¥127
Number of employees
Number of Employees79 People
As ofEnd of September 2026
| Item | Details |
|---|---|
| Document type | Financial results presentation |
| Fiscal Period Covered | Full year ended September 2026 |
| Net Sales | 2,789 Millions of yen (YoY -1.0%) |
| Operating profit | 123 Million yen (non-consolidated results) (YoY -35.2%) |
| Net income | 39 Million yen (consolidated results) |
| Results for the three months of the current quarter | Net Sales 644 Millions of yen / Operating profit 64 Millions of yen |
| Full-year earnings forecast | Net Sales 3,150 Millions of yen / Operating profit 230 Millions of yen |
| Progress against full-year forecast | Net Sales 88.6% / Operating profit 53.6% |
| Self-assessment against the plan | Target not achieved |
| Breakdown of Factors Affecting the Change | Factors Revenue decline / Amount Down ¥26 million (year on year), Factors M&A-related expenses / Amount Not disclosed, Factors Upfront investment, including research and development in the AI field / Amount Not disclosed |
| Key KPIs | Indicator name Number of スマサポサンキューコール contacts / Value 280,276 projects / Year on year against the same period last year -1.8%, Indicator name Unit price for スマサポサンキューコール / Value 7,068 Yen / Year on year against the same period last year -1.1%, Indicator name Number of companies using totono1.0 / Value 76 companies / Year on year against the same period last year Not disclosed, Indicator name totono1.0 MRR / Value 37,303 Thousands of yen / Year on year against the same period last year Not disclosed, Indicator name Number of totono2.0 users / Value 131,713 users / Year on year against the same period last year Not disclosed, Indicator name totono2.0 ARPU / Value 127 Yen / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | Services スマサポサンキューコール (resident support call service) / Volume metric Number of contacts: 280,276 / Pricing metric Unit price: ¥7,068, Services totono2.0 / Volume metric Number of users: 131,713 users / Pricing metric ARPU: ¥127 |
| Number of employees | Number of Employees 79 People / As of End of September 2026 |
| New initiatives | Service collaboration with ㈱シード・コーポレーション for emergency call-out services, Introduction of the tenant app totono at ㈱プレサンス, Acquisition from 岩谷産業 of the repair business for subdivided detached homes, Trade One's integration into the group and transition to consolidated accounting, Launch of totonoAI, 560% increase in AI investment |
Items this document does not state (17)
Ordinary incomeGross Profit MarginOperating profit marginSelling, general and administrative expensesSegment resultsNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogMarket Size / ShareKey points of the Q&A
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Revenue declined due to the optimization of transaction terms for スマサポサンキューコール and the strategic transition from totono1.0 to 2.0. Operating profit was affected not only by lower revenue but also by upfront investment aimed at increasing corporate value over the medium to long term, including M&A-related expenses and research and development in the AI field. The decline in the number of contacts and the failure of totono2.0 user numbers to meet the plan were also cited as factors behind the shortfall against the plan.
How to read this page
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Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.