Komori
Other Disclosures9342Sumasapo Inc.Information and Communications, Services and Others

Resident app “totono” begins collaboration with シード・コーポレーション, an emergency callout service provider

The resident app “totono” has begun integration with 株式会社シード・コーポレーション’s emergency call-out service. The integration will make it easier to share inquiries concerning in-unit equipment among スマサポ, property management companies and 株式会社シード・コーポレーション.

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Announced details

Resident app “totono”24/7 emergency call-out serviceCall center BPO business
Applicable field (uses covered by this announcement)

Residential real estate leasing and property management; responding to inquiries concerning in-unit equipment

Launch date8 September 2026 (integration commenced; actual results)
What the company reported numerically
Usage history

Number of real estate companies doing business with 株式会社シード・コーポレーション: approximately 5,700

Relationship between the counterparty and the company
Sumasapo Inc.9342
Relationship with the Company

Integration between the resident app “totono” and the services of 株式会社シード・コーポレーション. Capital and personnel relationships: Not disclosed.

Counterparty株式会社シード・コーポレーション

Head office: 6F KMG Building, 3-2-23 Yakui​n, Chuo-ku, Fukuoka, Fukuoka Prefecture; Representative: Representative Director Suzuki Junko (鈴木順子); Established: April 2007; Capital: ¥12,000,000; Business activities: emergency call-out services, call center BPO services, retail support services and ancillary services. The number of real estate companies it does business with is approximately 5,700.

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredResident app “totono”, 24/7 emergency call-out service, Call center BPO business
Counterparty株式会社シード・コーポレーション
Counterparty overviewHead office: 6F KMG Building, 3-2-23 Yakui​n, Chuo-ku, Fukuoka, Fukuoka Prefecture; Representative: Representative Director Suzuki Junko (鈴木順子); Established: April 2007; Capital: ¥12,000,000; Business activities: emergency call-out services, call center BPO services, retail support services and ancillary services. The number of real estate companies it does business with is approximately 5,700.
Relationship with the CompanyIntegration between the resident app “totono” and the services of 株式会社シード・コーポレーション. Capital and personnel relationships: Not disclosed.
Launch date8 September 2026 (integration commenced; actual results)
Applicable areaResidential real estate leasing and property management; responding to inquiries concerning in-unit equipment
Usage historyNumber of real estate companies doing business with 株式会社シード・コーポレーション: approximately 5,700
Items this document does not state (11)
Contract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsImpact on Business PerformanceSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The aim is to streamline the sharing of information previously handled by telephone and email when responding to inquiries concerning in-unit equipment, thereby improving the efficiency of property management operations and the quality of responses to residents.

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Resident app “totono” begins collaboration with シード・コーポレーション, an emergency callout service provider | Sumasapo Inc. (9342) timely disclosure | Komori