Announced details
Rental property management, resident support, inquiry handling, various applications, operational efficiency and DX
A business relationship in which Sunhome Okayama uses and operates スマサポ’s resident app “totono.” Capital and personnel relationships: not disclosed
Head office: Okayama, Okayama Prefecture; President and Representative Director: Hisamatsu Tomofumi (久松朋史); wide-ranging operations centered on Okayama, from rental property management and renovation to real estate sales; approximately 5,000 units under management
Approximately 5,000 units under management
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Resident app “totono” |
| Counterparty | 株式会社サンホーム岡山 |
| Counterparty overview | Head office: Okayama, Okayama Prefecture; President and Representative Director: Hisamatsu Tomofumi (久松朋史); wide-ranging operations centered on Okayama, from rental property management and renovation to real estate sales; approximately 5,000 units under management |
| Relationship with the Company | A business relationship in which Sunhome Okayama uses and operates スマサポ’s resident app “totono.” Capital and personnel relationships: not disclosed |
| Launch date | 26 August 2026; operations already commenced |
| Applicable area | Rental property management, resident support, inquiry handling, various applications, operational efficiency and DX |
| Location scale | Approximately 5,000 units under management |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Sunhome Okayama’s capacity to handle initial responses had reached its limit as the number of inquiries increased, creating challenges including heavier staff workloads and longer resident wait times. Consolidating contact points in the app will enable the automation and systematization of responses, standardize operations, and facilitate the future use of AI.