Worth reading
45Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Mixed performance
Direction inferred from the company’s description.Scale
-5
¥ millionWording
Conditional
How definitive the wording is.Contents of this document
Earnings presentationFirst quarter of the fiscal year ending September 20266 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥611 million-3.7%
Operating profit¥-5 million
Results for the three months of the current quarter
Net Sales
¥611 million
Operating profit
¥-5 million
Full-year earnings forecast
Net Sales
¥3,150 million
Operating profit
¥230 million
Ordinary income
¥230 million
Net income for the current fiscal year
¥155 million
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales19.4
What the company explained in this material
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
- スマサポサンキューコールの売上減少¥-34,544 thousand
- Contact volumeDetails前年同期比-11.4%
- Unit priceDetails前年同期比+4.3%
- 人的資本投資・株主還元・AI研究開発Details営業損失の要因
New initiatives
- totono 1.0から2.0への戦略的移行
- totonoとユアマイスターのハウスクリーニング領域でのアライアンス連携
- AI開発・ビッグデータ分析への投資拡大
Key KPIsA metric the company considers important as a management benchmark.
- サンキューコール コンタクト数59,713 EngagementsYear-on-year (%)-11.4
- サンキューコール 単価¥7,105Year-on-year (%)4.3
- totono 1.0 導入社数78 companies
- totono 1.0 MRR¥35,906 thousand
- Number of totono 2.0 users79,546 usersQuarter-on-quarter_pct23
- totono 2.0 ARPU¥118Quarter-on-quarter_pct14.6
Unit price and quantity metricsThese figures show sales broken down by price and volume.
- Contact volume59,713 EngagementsYear-on-year (%)-11.4
- Thank You Call unit price¥7,105Year-on-year (%)4.3
- Number of totono 2.0 users79,546 usersQuarter-on-quarter_pct23
- totono 2.0 ARPU¥118Quarter-on-quarter_pct14.6
Segment results
単一セグメントのためセグメント別実績はNot disclosedNumber of employees
Number of Employees78 People
Record dateEnd of December 2025
| Item | Details |
|---|---|
| Document type | Earnings presentation |
| Fiscal Period Covered | First quarter of the fiscal year ending September 2026 |
| Net Sales | ¥611 million (YoY -3.7%) |
| Operating profit | ¥-5 million |
| Results for the three months of the current quarter | Net Sales ¥611 million / Operating profit ¥-5 million |
| Full-year earnings forecast | Net Sales ¥3,150 million / Operating profit ¥230 million / Ordinary income ¥230 million / Net income for the current fiscal year ¥155 million |
| Progress against full-year forecast | Net Sales 19.4 |
| Segment results | 単一セグメントのためセグメント別実績はNot disclosed |
| Breakdown of Factors Affecting the Change | Factors スマサポサンキューコールの売上減少 / Amount ¥-34,544 thousand, Factors Contact volume / Details 前年同期比-11.4%, Factors Unit price / Details 前年同期比+4.3%, Factors 人的資本投資・株主還元・AI研究開発 / Details 営業損失の要因 |
| Key KPIs | Indicator name サンキューコール コンタクト数 / Value 59,713 Engagements / Year-on-year (%) -11.4 Engagements, Indicator name サンキューコール 単価 / Value ¥7,105 / Year-on-year (%) ¥4.3, Indicator name totono 1.0 導入社数 / Value 78 companies / Year on year against the same period last year Not disclosed, Indicator name totono 1.0 MRR / Value ¥35,906 thousand / Year on year against the same period last year Not disclosed, Indicator name Number of totono 2.0 users / Value 79,546 users / Quarter-on-quarter_pct 23 users, Indicator name totono 2.0 ARPU / Value ¥118 / Quarter-on-quarter_pct ¥14.6 |
| Unit price and quantity metrics | Indicator name Contact volume / Value 59,713 Engagements / Year-on-year (%) -11.4 Engagements, Indicator name Thank You Call unit price / Value ¥7,105 / Year-on-year (%) ¥4.3, Indicator name Number of totono 2.0 users / Value 79,546 users / Quarter-on-quarter_pct 23 users, Indicator name totono 2.0 ARPU / Value ¥118 / Quarter-on-quarter_pct ¥14.6 |
| Number of employees | Number of Employees 78 People / Record date End of December 2025 |
| New initiatives | totono 1.0から2.0への戦略的移行, totonoとユアマイスターのハウスクリーニング領域でのアライアンス連携, AI開発・ビッグデータ分析への投資拡大 |
Items this document does not state (18)
Ordinary incomeNet incomeGross Profit MarginOperating profit marginSelling, general and administrative expensesSelf-assessment against the planNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogMarket Size / ShareKey points of the Q&A
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.サンキューコールの取引条件最適化とtotono 1.0から2.0への戦略的移行により売上高が減少した。営業利益については、売上減少に加え、成長基盤強化のための人的資本投資、株主還元、AI分野の研究開発を積極的に実施したことが営業損失の要因とされている。
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.