Clinic operations with "zero check-in, zero wait time and zero cash"
First written in FY2024-Q1. 4 of 8 entries say "Reframed", first in FY2024-Q3. Latest entry: 2026-08-10.
No other company in this theme has enough history to compare yet.
- FY2026-H1RestatedAnnual report
「We will continue working to resolve the administrative workload faced by medical institutions and to address the social dissatisfaction experienced by patients as “long waiting times and short consultation times” through the promotion of healthcare DX.」
The policy of resolving issues relating to the administrative workload of medical institutions and patients’ waiting and consultation times through healthcare DX continues. - FY2025RestatedAnnual report
「We will continue working to resolve the administrative workload faced by medical institutions and to address the social dissatisfaction experienced by patients as “long waiting times and short consultation times” through the promotion of healthcare DX.」
The vision of resolving the administrative workload and patient waiting times, which replaced the previous zero-based wording, continues to be pursued. - FY2025-H1ReframedAnnual report
「In the Smart Clinic business, we are developing services centered on our newly established vision of “maximizing patient convenience and clinic productivity through clinic automation.” We are primarily working to improve clinic operating efficiency, address the shortage of healthcare personnel, eliminate unnecessary administrative work, and shorten patient waiting times.」
The previous wording of “zero reception time, zero waiting time and zero cash” has been replaced with a vision of maximizing patient convenience and clinic productivity through clinic automation, covering the shortage of healthcare personnel, administrative workload and waiting times. - FY2024-Q3ReframedAnnual report
「Including these new services, we will continue working to resolve the administrative workload faced by medical institutions, while addressing the dissatisfaction expressed as “long waiting times and short consultation times” through the promotion of healthcare DX.」
The previous wording of “zero reception time, zero waiting time and zero cash” is not repeated and has been replaced with wording focused on resolving the administrative workload and waiting-time and consultation-time issues through healthcare DX. - FY2024-Q2RestatedAnnual report
「In the Smart Clinic business, we are primarily deploying automated reception and payment machines and self-checkout registers to improve clinic operating efficiency and ultimately enable operations with zero reception staff, zero waiting time, and zero cash.」
Sets operations with zero reception time, zero waiting time and zero cash as the future state, and reiterates the same equipment as the means of achieving it. - FY2024-Q1First statedAnnual report
「We are primarily deploying automated reception and payment machines and self-checkout registers to improve clinic operating efficiency and ultimately enable operations with zero reception staff, zero waiting time, and zero cash.」
Sets numerical targets of zero for reception, waiting time and cash as the future state of clinic operations, and identifies automated reception and payment machines and self-service checkout registers as the means of achieving them.