Feature enhancements aimed at improving customer convenience
First written in FY2023-Q3. 7 of 9 entries say "Restated". Latest entry: 2026-08-10.
2 other companies' latest entry also says "Advanced".
- FY2026-H1RestatedAnnual report
「By providing both Chat and Call, this service is intended to reduce the time and costs associated with telephone operations, the reception function considered to place the greatest burden on clinics, create more time for staff by shifting tasks from people to AI through healthcare digital transformation, and further improve patient convenience.」
The company has reaffirmed its policy of using Chat and Call to reduce the time and costs of telephone operations, shift tasks to AI, create more time for staff and improve patient convenience. - FY2025RestatedAnnual report
「By providing both Chat and Call, this service is intended to reduce the time and costs associated with telephone operations, the reception function considered to place the greatest burden on clinics, create more time for staff by shifting tasks from people to AI through healthcare digital transformation, and further improve patient convenience.」
The company has reaffirmed its policy of reducing the time and costs of telephone operations, shifting tasks to AI, creating more time for staff and improving patient convenience. - FY2025-H1RestatedAnnual report
「This service is aligned with the vision newly adopted by the company's Smart Clinic business at the beginning of 2024, namely, "maximising patient convenience and clinic productivity through clinic automation," and continues to receive positive responses from both new and existing customers.」
The company has reaffirmed that it is developing services in line with its clinic automation vision, including improved patient convenience, and continues to receive positive responses. - FY2024-Q3RestatedAnnual report
「NOMOCa AI chat, which began sales in the second quarter, is intended to reduce the time and costs associated with telephone operations, one of the clinic's reception functions, create more time for staff by shifting tasks from people to AI through healthcare digital transformation, and further improve patient convenience.」
The company has reiterated the objectives of reducing the time and costs of telephone operations, shifting tasks to AI, creating more time for staff and improving patient convenience. - FY2024-Q2RestatedAnnual report
「This service is intended to reduce the time and costs associated with telephone operations, one of the clinic's reception functions, create more time for staff by shifting tasks from people to AI through healthcare digital transformation, and further improve patient convenience.」
The company has reiterated the objectives of reducing the time and costs of telephone operations, shifting tasks to AI, creating more time for staff and improving patient convenience. - FY2024-Q1RestatedAnnual report
「This service is intended to reduce the time and costs associated with telephone operations, one of the clinic's reception functions, create more time for staff by shifting tasks from people to AI through healthcare digital transformation, and further improve patient convenience.」
The company clearly identifies more efficient reception operations and improved patient convenience as the objectives of the new service, reaffirming its policy of enhancing customer convenience. - FY2023-Q3First statedAnnual report
「The company is primarily making functional improvements to enhance customer convenience,」
The company identifies customer convenience as an ongoing objective and policy in research and development.