Risk of Early Turnover Among Sales Staff and Delays in Securing and Developing Personnel
First written in FY2025. 1 of 3 entries say "Materialised", first in FY2026-H1. Latest entry: FY2026.
The whole theme swung hardest in 2026: 34 of 109 companies on the "Worse" side.
- FY2026RestatedAnnual report
「To fundamentally address the longstanding issue of early attrition, particularly among sales employees, caused by mismatches before and after joining the company and insufficient skills, and to improve labour productivity and create new value, the group shifted in April 2026 to a “strategic human resources structure” integrating its human resources and recruitment functions.」
The company continues to recognise the risk of early attrition, particularly among sales employees, and is responding through a strategic human resources structure, performance evaluation and compensation systems, culture-fit recruitment and support to accelerate employees' readiness for full productivity. - FY2026-H1MaterialisedAnnual report
「However, following continued departures of sales personnel in the third quarter of the previous consolidated fiscal year, we strengthened mid-career recruitment from the fourth quarter. Although 50 new graduates joined during the cumulative first quarter of the current consolidated fiscal year, they had not yet become immediately effective, and the result fell short of the expected revenue progress.」
The company states that, although it strengthened recruitment after sales employees left and accepted 50 new graduates, the delay in making them fully productive actually resulted in progress falling short of projected sales. - FY2025First statedAnnual report
「Our average length of service is less than 5 years, and although the turnover rate has been trending downward over the past several years, it remains high, mainly because of early departures among sales employees, defined as departures within 3 years.」
An average length of service of less than 5 years and early departures of sales employees within 3 years are identified as specific risks, with responses including stronger recruitment interviews, education and training, and pulse surveys.